Holiday Inn Express Albany - Downtown, Albany, Helpful

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Rank

2nd

Out of 62

Holiday Inn Express Albany - Downtown	Average Price: $156 Check Rates

Hotel Class:

300 Broadway Avenue

Albany, 00000 View map

2-Star Hotel Rank: 1 of 23
Average review rating: 4.22

OpinionWell Value Index: 9

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (13) , MyTravelGuide (2) , TripAdvisor (94) , YahooTravel (25)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Helpful

Appears in 35 comments.

The following words were used in comments with Helpful:
best (3) breakfast (2) clean (3) desk (7) excellent (2) extremely (2) friendly (17) good (2) great (3) happy (2) holiday (2) hotel (3) inn (2) liked (2) nice (3) not (2) reception (2) room (6) shuttle (3) staff (24)

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1. I used this mode of transportation frequently and it was so helpful.

"Great Place to Stay " Read full review on TripAdvisor 5/4/2012 Vote

2. The staff were all so very helpful, kind and eager to please.

"Great Place to Stay " Read full review on TripAdvisor 5/4/2012 Vote

3. Friendly & very helpful staff.

"Friendly, helpful staff in a nice hotel. " Read full review on TripAdvisor 4/11/2012 Vote

4. The entire staff seemed genuinely happy to be there and happy to help - and I just love that.

"Genuine Customer Service " Read full review on TripAdvisor 1/30/2012 Vote

5. The breakfast was just okay; it would help if the tables were cleaned more frequently between guests.

"Not sure why there is a hotel here " Read full review on TripAdvisor 10/16/2011 Vote

6. The reception staff were very friendly and helpful - our room was not ready went we went up but that was quickly remedied (another room) and apologies made (mistakes happen so no biggie).

"Good value, friendly service " Read full review on TripAdvisor 10/12/2011 Vote

7. The reception staff were very friendly and helpful at all times.

"Nice hotel pool and friendly staff " Read full review on TripAdvisor 9/17/2011 Vote

8. Front desk was busy when we were checking in, but we got help after couple of minutes.

"Clean, modern room, close to hot spots in Albany if you are with a car " Read full review on TripAdvisor 9/14/2011 Vote

9. Sam at the front desk was sweet, helpful and efficient.

"Perfect stay " Read full review on TripAdvisor 5/3/2011 Vote

10. The staff is very helpful and friendly.

"A Five Star Gem!!!! " Read full review on TripAdvisor 11/10/2010 Vote