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Rank
17th
Out of 197

The Fairmont Copley Plaza Hotel

Average Daily Rate: NA  
 
Hotel Class:
138 Saint James Avenue
Boston, 02116 View map  
4-Star Hotel Rank: 15 of 38
Average review rating: 4.55
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (66) , TripAdvisor (308)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Welcoming
Appears in 21 comments. 
The following words were used in comments with Welcoming:
excellent (2)   hotel (2)   lobby (2)   lounge (2)   management (2)   most (3)   not (2)   room (4)   spectacular (2)   staff (5)   warm (2)    
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1. Staff welcoming, professional, and helpful.
"Elegant old world hotel " Read full review on TripAdvisor   4/23/2012 Vote      
2. When we got back to our room a few hours later after happily whiling away the jet lag in the Oak Room over a Peroni, there was a little knock at the door - Jose bearing two wrapped gifts and a lovely handwritten card from Desiree welcoming us back.
"Thoughtful staff make all the difference " Read full review on TripAdvisor   4/13/2012 Vote      
3. It was quite a job convincing them to serve us lunch in the lobby -- where Tapa was welcome.
"Lovely, Freshly Redecorated Suite - Beware of Construction " Read full review on TripAdvisor   4/8/2012 Vote      
4. He was understandably not welcome in the hotel's restaurant (seemed to only have one open -- the others all under construction/refurbishment).
"Lovely, Freshly Redecorated Suite - Beware of Construction " Read full review on TripAdvisor   4/8/2012 Vote      
5. Tall, vaulted ceilings in the lobby--very clean, very welcoming, and overall just pleasing to the eyes.
"Business in Boston " Read full review on TripAdvisor   11/3/2011 Vote      
6. We took the 'T' from the airport and were pleasantly surprised to emerge from the underground at Copley and look across the square to see the familiar and welcoming facade of the Fairmont.
"Great Location " Read full review on TripAdvisor   10/13/2011 Vote      
7. Catie Copley, the Canine Ambassador, is a warm, welcoming face after a hard day of site seeing.
"Nice place! " Read full review on TripAdvisor   10/5/2011 Vote      
8. These phone calls left me feeling so welcome, that I was eagerly anticipating my visit.
"Phenomenal Staff " Read full review on TripAdvisor   9/28/2011 Vote      
9. They even have a Labrador welcome you when you check in.
"Great location, lovely hotel, great staff " Read full review on TripAdvisor   9/26/2011 Vote      
10. The staff was very kind, welcoming and upgraded my room without my asking and for no additional charge.
"Friendly and elegant, but expensive and dated " Read full review on TripAdvisor   9/15/2011 Vote      
   
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