Ala Moana Hotel, Honolulu, Helpful

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Rank

43rd

Out of 165

Ala Moana Hotel	Average Price: $159 Check Rates

Hotel Class:

410 ATKINSON Drive

Honolulu, 96814 View map

3-Star Hotel Rank: 8 of 20
Average review rating: 3.81

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (56) , MyTravelGuide (75) , Travelocity (16) , TripAdvisor (506) , YahooTravel (28)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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adequate (16) affordable (9) awesome (13) beautiful (52) best (52) better (59) big (38) cares (26) cheaper (16) cheapest (7) clean (248) comfortable (75) convenient (105) cool (9) courteous (7) decent (22) efficient (15) excellent (41) exceptional (11) fabulous (8) fantastic (27) fast (13) free (61) fresh (13) friendly (128) fun (15) generous (9) good (225) great (250) happy (13) helpful (94) huge (37) impressed (9) liked (133) love (47) new (45) nice (273) perfect (36) pleasant (36) pleased (15) plenty (22) professional (10) quiet (47) reasonable (42) reasonably (16) responsive (8) spacious (18) spectacular (7) welcoming (13) wonderful (33)

Helpful

Appears in 124 comments.

The following words were used in comments with Helpful:
area (7) busy (5) concierge (5) courteous (5) desk (23) friendly (38) great (6) hotel (25) informative (5) lobby (6) most (4) need (8) nice (8) not (25) park (10) pleasant (5) room (17) service (9) staff (68) valet (5)

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1. The maids were helpful and did a great job.

"Great Hotel for Shopping " Read full review on TripAdvisor 4/14/2012 Vote

2. Staff were pleasant but didn't go out of their way to help.

"Convenient to shopping " Read full review on TripAdvisor 4/9/2012 Vote

3. The staff all are very helpful.

"Awesome hotel, greate location, wonderful staff... " Read full review on TripAdvisor 4/5/2012 Vote

4. The ladies in the gift shop, and the expedia lady in the lobby were also kind and helpful.

"Rude, rude staff " Read full review on TripAdvisor 2/26/2012 Vote

5. The staff was courteous and helpful, especially the valets.

"Nice place to stay " Read full review on TripAdvisor 2/16/2012 Vote

6. ) which means that housekeeping went home at 4pm every day and Ala Moana staff refused to help me with anything that went wrong.

"Nightmare!! " Read full review on TripAdvisor 1/30/2012 Vote

7. It's the little things that make a difference, and her attitude and helpfulness changed my day which was getting off to a bad start to a terrific one.

"Wonderful Front Desk!! " Read full review on TripAdvisor 1/22/2012 Vote

8. ) but they are not the worst I've slept on-getting rid of the ugly old green flowered bedspread for the duration helped, as did bringing my own pillow.

"Very busy place w/some good & not so good things about it " Read full review on TripAdvisor 1/21/2012 Vote

9. At every turn the staff here had everything we needed; our check in and check out was seamless and the staff was more than willing to help.

"Brought their A-game during APEC " Read full review on TripAdvisor 12/16/2011 Vote

10. The staff were helpful and allowed me to early check-in when my staff made a mistake on my arrival time.

"Nice and clean and quite for a restful stay " Read full review on TripAdvisor 10/1/2011 Vote