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OpinionWell
Rank
8th
Out of 366

Arizona Biltmore

Average Price: $254  
 
Hotel Class:
2400 East Missouri Avenue
Phoenix, 85016 View map  
5-Star Hotel Rank: 1 of 13
Average review rating: 3.87
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (39) , MyTravelGuide (8) , TripAdvisor (820) , BedBugRegistry (3) , Travelocity (7) , YahooTravel (57)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Helpful
Appears in 176 comments. 
The following words were used in comments with Helpful:
attentive (6)   concierge (18)   desk (10)   excellent (6)   extremely (11)   food (9)   friendly (40)   great (11)   hotel (11)   lounge (7)   management (6)   nice (14)   not (20)   personable (8)   pool (9)   room (16)   service (11)   staff (68)   well (6)   wondering (7)    
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1. Greetings by staff at the front entry were welcoming and helpful.
"Hollywood Vintage Elegance " Read full review on TripAdvisor   4/29/2012 Vote      
2. We all thought this would help with the clear modern trend of being a more econsensitive traveler.
"Almost perfect " Read full review on TripAdvisor   4/11/2012 Vote      
3. One small negative, the bellboy who took us to our room was not familiar enough with the property, and he couldn't find it without our help.
"Almost perfect " Read full review on TripAdvisor   4/11/2012 Vote      
4. We stayed in the Ocatilla on the property and there was a conciere that was so warm welcoming and couldnt be more helpful.
"Carolyn White employee at the Arizona Biltmore " Read full review on TripAdvisor   3/31/2012 Vote      
5. We went to check out the club lounge for the happy hour, Carolyn is a delight and helpful.
"Spectacular Resort, Excellent Service, Fantastic Restaurant, # 1 Choice! " Read full review on TripAdvisor   3/22/2012 Vote      
6. , were delightful along with the staff especially Carolyn, the Ocatilla concierge who was fantastic in every way [gracious, helpful, caring, informative] and Nathan Anseth [a world-class gentleman] all helped make out stay wonderful.
"Fantastic Resort- Don't Miss It! " Read full review on TripAdvisor   3/19/2012 Vote      
7. No help, no service, did not care.
"Concierge teams needs a lesson in customer service! " Read full review on TripAdvisor   3/12/2012 Vote      
8. One concierge at the main building told us the wrong opening time for the putting range; at Frank & Albert's (one of the restaurants) we inquired around a vegetarian substitution for the burger and our server replied 'You mean like a turkey burger?' That said, on a subsequent visit I heard a different server offer another guest a helpful list dishes on the menu that could be adjusted to become vegetarian, so our server may have just been an exception.
"Didn't want to leave! " Read full review on TripAdvisor   3/1/2012 Vote      
9. The lounge features a wonderful concierge staff who are truly engaged and helpful, and very kind to families.
"Didn't want to leave! " Read full review on TripAdvisor   3/1/2012 Vote      
10. Sokolov anticipated my needs and was very helpful to serve gluten free food to me during an event that did not have gluten free food.
"Appreciation for personalized attention received from Vladimir Sokolov " Read full review on TripAdvisor   2/26/2012 Vote      
   
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