10. long walk with bags) - no ice near hotel room (guests must call room service and wait long for delivery) - fitness room too small/ crowded - no ability to make tennis reservations prior to arriving at resort - lots of reserved signs on poolside lounge chairs that never got used (at least 20%) - significant daily resort feeEven with the above issues, it's stll a really nice resort: - buildings, grounds, fountains and artwork are top notch - service was professional, efficient and friendly - food at Frank & Albert's was very good - loved sitting by firepit and fountain - free 18 hole putting course was fun and good way to enjoy grounds - nice tennis courts - comfy beds - lots of pools.