Pointe South Mountain Resort, Phoenix, Pleased

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Rank

5th

Out of 366

Pointe South Mountain Resort	Average Price: $220 Check Rates

Hotel Class:

8000 South Arizona Grand Parkway

Phoenix, 85044 View map

4-Star Hotel Rank: 3 of 11
Average review rating: 4.11

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (118) , MyTravelGuide (67) , Travelocity (3) , TripAdvisor (666) , YahooTravel (103)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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accommodating (22) adequate (16) attentive (19) awesome (43) beautiful (206) best (110) better (87) big (98) cares (57) clean (309) comfortable (157) comfy (18) convenient (48) cool (36) courteous (17) decent (21) delicious (18) enjoyable (31) excellent (100) exceptional (61) fabulous (39) fantastic (67) fast (19) free (78) friendly (282) fun (234) generous (16) good (365) gorgeous (28) great (710) happy (47) helpful (158) huge (65) liked (304) love (106) new (83) nice (491) outstanding (32) perfect (76) pleasant (36) pleased (22) plenty (84) positive (16) professional (30) quiet (60) reasonable (66) reasonably (16) spacious (81) welcoming (23) wonderful (145)

Pleased

Appears in 39 comments.

The following words were used in comments with Pleased:
$ (2) adult (3) amenity (2) children (2) cost (2) decorate (2) great (3) hotel (4) nice (3) not (4) please (39) pool (4) price (3) quality (2) reasonable (2) resort (5) room (10) service (4) staff (2) walking (2)

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1. OK, where to begin:Room: while not the Mandarin Oriental, I was very pleased with our room.

"Low expectations, Highly PLEASED!!! " Read full review on TripAdvisor 5/21/2012 Vote

2. I was so pleased to have such quality follow-up.

"Off to a good start " Read full review on TripAdvisor 5/21/2012 Vote

3. But management, please rope off one little pool for adults in the middle of this huge complex.

"Not for adults only anywhere, except maybe at the bar " Read full review on TripAdvisor 4/18/2012 Vote

4. The only thing I was not too pleased with was the sink being outside of the bathroom.

"The staff truly cater to the guests " Read full review on TripAdvisor 4/16/2012 Vote

5. please note people start lining up around 8:30 am to reserve spot by pool which opens up at 10:00 am, line gets pretty long.

"Wonderful family vacation " Read full review on TripAdvisor 4/14/2012 Vote

6. )please understand, I'm not a complainer.

"Needs a little tweeking " Read full review on TripAdvisor 4/3/2012 Vote

7. We were especially pleased with the service that Tanvi gave us in settling our account.

"Great resort! " Read full review on TripAdvisor 3/25/2012 Vote

8. We were very pleased with our room.

"Great resort! " Read full review on TripAdvisor 3/25/2012 Vote

9. Went here on business and wasn't pleased at what we were charged.

"Wasn't impressed " Read full review on TripAdvisor 3/19/2012 Vote

10. We would be happy to refund you the difference as described below: Date You Paid New Difference02/12 30 25 -502/13 30 25 -5 02/14 30 25 -502/15 30 25 -502/16 30 25 -502/17 30 40 +10 Total $15 Owed please let me know if there are any other questions or concerns and I would be happy to assist.

"Hidden resort fee " Read full review on TripAdvisor 2/27/2012 Vote