Pointe South Mountain Resort, Phoenix, Better

OpinionWell's Blog

Home » United States » Arizona » Phoenix Destinations » Phoenix Hotels » Pointe South Mountain Resort

OpinionWell
Rank

5th

Out of 366

Pointe South Mountain Resort	Average Price: $220 Check Rates

Hotel Class:

8000 South Arizona Grand Parkway

Phoenix, 85044 View map

4-Star Hotel Rank: 3 of 11
Average review rating: 4.11

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (118) , MyTravelGuide (67) , Travelocity (3) , TripAdvisor (666) , YahooTravel (103)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

accommodating (22) adequate (16) attentive (19) awesome (43) beautiful (206) best (110) better (87) big (98) cares (57) clean (309) comfortable (157) comfy (18) convenient (48) cool (36) courteous (17) decent (21) delicious (18) enjoyable (31) excellent (100) exceptional (61) fabulous (39) fantastic (67) fast (19) free (78) friendly (282) fun (234) generous (16) good (365) gorgeous (28) great (710) happy (47) helpful (158) huge (65) liked (304) love (106) new (83) nice (491) outstanding (32) perfect (76) pleasant (36) pleased (22) plenty (84) positive (16) professional (30) quiet (60) reasonable (66) reasonably (16) spacious (81) welcoming (23) wonderful (145)

Better

Appears in 86 comments.

The following words were used in comments with Better:
$ (4) area (6) cares (4) food (6) golf (5) good (4) hotel (8) kid (9) liked (6) much (15) need (5) nice (6) not (5) park (5) price (4) resort (15) room (9) service (7) useful (4) water (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. They came back again and this time changed a part, so it was then better, but should have been done right the 1st time.

"Feedback on the Arizona Grand Resort " Read full review on TripAdvisor 5/11/2012 Vote

2. Sometimes I would be taken care of better than ever before, and other times I would have lengthy waits for any attention at all.

"Perfect For Small Groups " Read full review on TripAdvisor 4/19/2012 Vote

3. There definitely needs to be better attention to detail with that because the rest of us staying there paid our dues to take advantage of the facilities.

"Spring Break was a success " Read full review on TripAdvisor 4/17/2012 Vote

4. Fun lazy river, could use better cleaning as there was a lot of debris from the trees in it.

"Probably better resorts to pick from. " Read full review on TripAdvisor 4/9/2012 Vote

5. Spent a couple nites at their competitors resort and this stacked up way better for our family.

"Exceptional Trip " Read full review on TripAdvisor 4/8/2012 Vote

6. Just by luck we were put into the penthouse suite two beautiful bedroom a gorgeous living room and an incredible patio where you could enjoy the sunset and see the gorgeous sky line, I am talking - huge porch,better yet Balcony, I could have had 50 guests.

"Treated like a queen! " Read full review on TripAdvisor 4/8/2012 Vote

7. better to pay the extra money and go to Biltmore or another quality resort unless you just have a big batch of young kids/toddlers who just want to sit in the wave pool all day.

"Lacking quality, cleanliness and upkeep " Read full review on TripAdvisor 4/6/2012 Vote

8. All in all things were OK, but would have been much better to get to type of room I had been promised.

"Water Park for Spring Break " Read full review on TripAdvisor 4/5/2012 Vote

9. Thought we would bake it better for my daughter by getting her a nice bowl of ice cream for dessert.

"The nickel and dime and allergies be damned resort!!! " Read full review on TripAdvisor 3/30/2012 Vote

10. GeneralThis place has potential but the rooms need a makeover, the service needs to be much better and they need to keep the place in better shape.

"Four Diamonds??? Not in my book! " Read full review on TripAdvisor 3/28/2012 Vote