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Rank
5th
Out of 366

Pointe South Mountain Resort

Average Price: $220  
 
Hotel Class:
8000 South Arizona Grand Parkway
Phoenix, 85044 View map  
4-Star Hotel Rank: 3 of 11
Average review rating: 4.11
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (118) , MyTravelGuide (67) , Travelocity (3) , TripAdvisor (666) , YahooTravel (103)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Accommodating
Appears in 58 comments. 
The following words were used in comments with Accommodating:
arrival (3)   comfortable (4)   desk (3)   excellent (5)   extremely (3)   families (4)   friendly (6)   great (3)   hotel (5)   liked (3)   nice (4)   not (9)   park (4)   party (3)   resort (10)   room (16)   service (5)   staff (14)   water (3)   well (3)    
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1. We booked our trip through West Jet Vacations through the AMA in Calgary and it was a breeze in terms of accommodation at the Arizona Grand Resort and flight arrangements with 'excellent value and service'.
"4-day Anniversary Retreat " Read full review on TripAdvisor   5/14/2012 Vote      
2. )With the well-priced accommodations, we certainly plan to stay here when next we're in the Phoenix area.
"Entertaining, relaxing; wonderful " Read full review on TripAdvisor   5/2/2012 Vote      
3. The hotel quickly accommodated us in a second room that smelled vaguely like vomit.
"3 Star Resort at the Most! " Read full review on TripAdvisor   4/8/2012 Vote      
4. We found the staff went out of their way to accommodate all of us, and our entire group of 14 people had nothing but positive experiences from start to finish.
"Fantastic Family Trip- Handicap Accessible! " Read full review on TripAdvisor   4/6/2012 Vote      
5. Additionally there was not enough space/rooms to accommodate all the breakouts, but that is not the resort's fault.
"Outdated, noisy "resort" " Read full review on TripAdvisor   4/5/2012 Vote      
6. I was told Paul Gray, the GM (his form responses to complaints are readily accessible) set the policy on allergies and the resort's decision on not accommodating same.
"The nickel and dime and allergies be damned resort!!! " Read full review on TripAdvisor   3/30/2012 Vote      
7. The accommodation worked okay, not great, but fine.
"The nickel and dime and allergies be damned resort!!! " Read full review on TripAdvisor   3/30/2012 Vote      
8. We arrived on 3/29 and knowing check-in was at 4, we contacted the front des and asked what accommodations could be made.
"The nickel and dime and allergies be damned resort!!! " Read full review on TripAdvisor   3/30/2012 Vote      
9. We wanted to eat outside and as a party of 6 this required the hostess sliding two tables together to accommodate us.
"Four Diamonds??? Not in my book! " Read full review on TripAdvisor   3/28/2012 Vote      
10. The staff is welcoming, accommodating, friendly, funny, problem solvers and make you feel right at home.
"This Time Was Even Better Than The Last! " Read full review on TripAdvisor   3/28/2012 Vote      
   
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