Pointe South Mountain Resort, Phoenix, Helpful

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Rank

5th

Out of 366

Pointe South Mountain Resort	Average Price: $220 Check Rates

Hotel Class:

8000 South Arizona Grand Parkway

Phoenix, 85044 View map

4-Star Hotel Rank: 3 of 11
Average review rating: 4.11

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (118) , MyTravelGuide (67) , Travelocity (3) , TripAdvisor (666) , YahooTravel (103)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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accommodating (22) adequate (16) attentive (19) awesome (43) beautiful (206) best (110) better (87) big (98) cares (57) clean (309) comfortable (157) comfy (18) convenient (48) cool (36) courteous (17) decent (21) delicious (18) enjoyable (31) excellent (100) exceptional (61) fabulous (39) fantastic (67) fast (19) free (78) friendly (282) fun (234) generous (16) good (365) gorgeous (28) great (710) happy (47) helpful (158) huge (65) liked (304) love (106) new (83) nice (491) outstanding (32) perfect (76) pleasant (36) pleased (22) plenty (84) positive (16) professional (30) quiet (60) reasonable (66) reasonably (16) spacious (81) welcoming (23) wonderful (145)

Helpful

Appears in 168 comments.

The following words were used in comments with Helpful:
bags (7) busy (6) clean (9) concierge (7) courteous (9) desk (12) employee (9) extremely (16) friendly (66) great (7) hotel (10) most (6) need (11) nice (7) not (12) professional (8) resort (15) room (26) service (9) staff (100)

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1. All members of the Arizona Grand staff were friendly and very helpful.

"Relaxation Bliss " Read full review on TripAdvisor 5/22/2012 Vote

2. The evening driver was a super great guy who was very friendly and helpful.

"Great Water Attraction for Families " Read full review on TripAdvisor 5/20/2012 Vote

3. The Resort was clean, the staff professional, helpful and warm.

"Great Water Attraction for Families " Read full review on TripAdvisor 5/20/2012 Vote

4. Hope that is helpful.

"Feedback on the Arizona Grand Resort " Read full review on TripAdvisor 5/11/2012 Vote

5. The staff were also extremely helpful and friendly.

"Lovely, relaxing resort - great for all the family " Read full review on TripAdvisor 5/3/2012 Vote

6. Every employee was always helpful and curtious.

"Family and Friends " Read full review on TripAdvisor 4/23/2012 Vote

7. 90% of the time, service is fantastic but there were one or two servers in the kitchen that need to be helped.

"Perfect For Small Groups " Read full review on TripAdvisor 4/19/2012 Vote

8. We stocked up on breakfast items and snacks from a grocery store to help save money.

"Spring Break was a success " Read full review on TripAdvisor 4/17/2012 Vote

9. He took in our bags and helped us get oriented to everything offered at the resort, so customer service was extraordinary upon check-in.

"Spring Break was a success " Read full review on TripAdvisor 4/17/2012 Vote

10. The kitchenette was helpful, and ample space for us to stretch out.

"Great experience and learned a lot from tripadvisor " Read full review on TripAdvisor 4/11/2012 Vote