Pointe South Mountain Resort, Phoenix, Cares

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OpinionWell
Rank

5th

Out of 366

Pointe South Mountain Resort	Average Price: $220 Check Rates

Hotel Class:

8000 South Arizona Grand Parkway

Phoenix, 85044 View map

4-Star Hotel Rank: 3 of 11
Average review rating: 4.11

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (118) , MyTravelGuide (67) , Travelocity (3) , TripAdvisor (666) , YahooTravel (103)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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accommodating (22) adequate (16) attentive (19) awesome (43) beautiful (206) best (110) better (87) big (98) cares (57) clean (309) comfortable (157) comfy (18) convenient (48) cool (36) courteous (17) decent (21) delicious (18) enjoyable (31) excellent (100) exceptional (61) fabulous (39) fantastic (67) fast (19) free (78) friendly (282) fun (234) generous (16) good (365) gorgeous (28) great (710) happy (47) helpful (158) huge (65) liked (304) love (106) new (83) nice (491) outstanding (32) perfect (76) pleasant (36) pleased (22) plenty (84) positive (16) professional (30) quiet (60) reasonable (66) reasonably (16) spacious (81) welcoming (23) wonderful (145)

Cares

Appears in 55 comments.

The following words were used in comments with Cares:
arrival (2) better (3) car (3) desk (4) didnt (2) great (4) kid (3) liked (4) not (11) park (5) quiet (2) resort (4) responsive (2) room (8) small (3) staff (8) suite (2) teenagers (2) water (4) well (4)

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1. Sometimes I would be taken care of better than ever before, and other times I would have lengthy waits for any attention at all.

"Perfect For Small Groups " Read full review on TripAdvisor 4/19/2012 Vote

2. Staff did a good job and took care of us.

"Nice spring break with family " Read full review on TripAdvisor 4/13/2012 Vote

3. Thankfully, one of the front desk staff took care of us and simply gave us the fifth bracelet for the water park.

"Nice spring break with family " Read full review on TripAdvisor 4/13/2012 Vote

4. Just an overall feeling that they really did not care one way or another.

"Not a Great Experience! " Read full review on TripAdvisor 4/12/2012 Vote

5. I reported this to the staff in the water park gift shop/gate house and they really didn't seem to care.

"Four Diamonds??? Not in my book! " Read full review on TripAdvisor 3/28/2012 Vote

6. Have little ants on our vanity which were all over our tooth brushes, even after they said they would take care of it.

"Not worth the price. " Read full review on TripAdvisor 3/24/2012 Vote

7. He said he would take care of it and he did our suite was EXACTLY what we wanted.

"Another GREAT Family Spring Break! " Read full review on TripAdvisor 3/23/2012 Vote

8. He cares more about the people here for business meetings than families.

"DO NOT STAY HERE UNLESS YOU DON'T CARE ABOUT FOOD OR RUDENESS! " Read full review on TripAdvisor 3/22/2012 Vote

9. He didnt care.

"DO NOT STAY HERE UNLESS YOU DON'T CARE ABOUT FOOD OR RUDENESS! " Read full review on TripAdvisor 3/22/2012 Vote

10. But we didn't come to Arizona to sit in our rooms and watch TV, so we didn't care.

"Great for families " Read full review on TripAdvisor 3/14/2012 Vote