Capitol Hill Suites, Washington DC, Responsive

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OpinionWell
Rank

22nd

Out of 279

Capitol Hill Suites	Average Price: $285 Check Rates

Hotel Class:

200 C Street SouthEast

Washington DC, 20003 View map

3-Star Hotel Rank: 12 of 58
Average review rating: 3.47

OpinionWell Value Index: 3

Traveler reviews analyzed: YahooTravel (12) , Travelocity (22) , Expedia (39) , TripAdvisor (312) , BedBugRegistry (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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accommodating (6) adequate (19) amazing (7) attractive (6) beautiful (15) best (37) better (40) big (20) cares (10) clean (132) comfortable (98) comfy (10) convenient (48) cool (9) cozy (6) decent (9) efficient (6) enjoyable (9) excellent (56) exceptional (10) fabulous (6) fantastic (7) fast (6) free (61) fresh (16) friendly (88) fun (8) generous (11) good (124) great (221) happy (16) helpful (86) huge (13) liked (66) love (27) new (33) nice (173) perfect (46) pleasant (21) pleased (7) plenty (14) professional (7) quiet (55) reasonable (19) responsive (11) roomy (8) spacious (38) terrific (6) welcoming (8) wonderful (26)

Responsive

Appears in 11 comments.

The following words were used in comments with Responsive:
hotel (4) management (2) not (2) reservation (2) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. His response to our situation was 'I'm not sure what to do'.

"Awful! " Read full review on TripAdvisor 4/14/2012 Vote

2. Anywho I ask to make a reservation the response I got was 'You can only make reservations between 9am-5pm EST M-F'.

"Ugh.... " Read full review on TripAdvisor 3/15/2012 Vote

3. There just really did not seem to be any kind of plan in place which just doesn't work when you are responsible for the safety of your guests.

"Fantastic location but room for improvement " Read full review on TripAdvisor 11/8/2011 Vote

4. So - I was out $30 to replace the items and received no response to my complaint.

"I would like to give a better review, but there was a complaint left unanswered. " Read full review on TripAdvisor 10/29/2011 Vote

5. I hope that you value customer service enough to take responsibility for this lack of communication on the part of your hotel staff.

"Rude service doesn't make up for the great location. " Read full review on TripAdvisor 1/19/2011 Vote

6. I have stayed here twice and both times found the hotel staff welcoming, responsive and very helpful.

"Best Capitol Hill Hotel By Far " Read full review on TripAdvisor 1/10/2011 Vote

7. We found the staff very responsive to our requests for directions and assistance operating the sensitive TV remote.

"Outstanding " Read full review on TripAdvisor 2/8/2010 Vote

8. Only then did I get a response from the hotel management.

"The Worst I (a travel agent) Have Ever Experienced! " Read full review on YahooTravel 8/15/2007 Vote

9. No response yet but it's only been 2 days.

"The Worst I (a travel agent) Have Ever Experienced! " Read full review on YahooTravel 8/15/2007 Vote

10. Only then did I get a response from the hotel management.

"Worst I`ve Ever Experienced (I`m a travel agent) " Read full review on TripAdvisor 8/15/2007 Vote