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OpinionWell
Rank
2nd
Out of 278

Westward Look

Average Price: $200  
 
Hotel Class:
245 East Ina Road
Tucson, 85704 View map  
3-Star Hotel Rank: 1 of 58
Average review rating: 4.17
OpinionWell Value Index: 9
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (90) , MyTravelGuide (131) , Travelocity (14) , TripAdvisor (421) , YahooTravel (17)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 14 comments. 
The following words were used in comments with Rude:
never (2)   personable (2)   room (3)   staff (2)    
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1. rude and pretty shocking for a place that purports to offer service of a certain level.
"Inadequate soundproofing, management is not fixing problems, not actually pet friendly. I wish I could leave but stuck here beca " Read full review on TripAdvisor   12/24/2011 Vote      
2. When we called to confirm a non-smoking room, the person we spoke with was rather rude and said she couldn't guarantee this preference 'because we had booked a package deal at a discount.
"For the most part, good experience with great customer service " Read full review on TripAdvisor   7/20/2011 Vote      
3. My point here, is that Henry [-] was completely unprofessional and rude.
"nice, clean, but treated poorly at event " Read full review on TripAdvisor   8/16/2010 Vote      
4. Other assorted miscues: carpenter ants in the room, but no Kleenex with which to dispatch the ants (the box was empty); the pay-per-view movies took multiple attempts to get it to work (it showed us a Windows or DOS string of commands instead of a movie the first few times); the restaurant Gold seemed overwhelmed by having a full house and the grumpy hostess was rude to those waiting for tables; the buffet was mediocre; obnoxious live band at the pool.
"Comically bad service " Read full review on TripAdvisor   5/30/2010 Vote      
5. Certainly never rude.
"We loved it here! " Read full review on TripAdvisor   9/8/2009 Vote      
6. Totally rude, ignored us almost completely and never even introduced himself.
"The flavor of old Tucson with modern ammenities " Read full review on TripAdvisor   7/28/2009 Vote      
7. Employees were indifferent to guest and some were actually rude.
"Can not compare to Canyon Ranch " Read full review on TripAdvisor   5/22/2009 Vote      
8. Manager was very rude.
"Nice Grounds, Tired Room " Read full review on TripAdvisor   5/21/2008 Vote      
9. The staff acted as though they didn't care about anything and was border-line rude.
Read full review on MyTravelGuide   4/23/2008 Vote      
10. In 9 days we did not encounter one rude person.
"Beautiful Ranch Style Hotel " Read full review on TripAdvisor   4/28/2007 Vote      
   
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