Marriott Tucson, Tucson, Complaint

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Rank

6th

Out of 278

Marriott Tucson	Average Price: $260 Check Rates

Hotel Class:

3800 West Starr Pass Boulevard

Tucson, 85745 View map

4-Star Hotel Rank: 4 of 16
Average review rating: 4.13

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (24) , MyTravelGuide (118) , Travelocity (3) , TripAdvisor (425) , YahooTravel (8)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (4) annoy (13) apologetic (3) avoid (8) awful (5) bad (37) bed bugs (4) bug (3) chipped (6) complain (20) complaint (18) difficult (7) dirty (16) disappoint (49) downside (8) expensive (37) hard (27) hassle (5) horrible (10) inconvenient (9) incorrect (3) issue (35) lack (7) lazy (3) loud (15) mediocre (5) mistake (3) negative (11) noise (12) noisy (11) outrageous (3) overpriced (10) poor (26) poorly (4) pricey (24) problem (41) ridiculous (5) rowdy (4) rude (13) sad (5) shock (3) sick (3) slow (20) smell (6) tacky (3) terrible (5) tiny (3) unfortunate (16) worst (7) wrong (10)

Complaint

Appears in 31 comments.

The following words were used in comments with Complaint:
bed (2) charged (2) complaints (32) expense (2) hotel (4) liked (2) not (3) park (2) pool (2) price (2) quality (3) room (7) service (6) walking (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My only complaint was the length of walk to my room.

"A Gem that is Hidden " Read full review on TripAdvisor 3/25/2012 Vote

2. Only a couple complaints.

"Love This Place " Read full review on TripAdvisor 2/9/2012 Vote

3. After 15 min of continued work and another complaint we were able to sleep.

"Lies from start to finish " Read full review on TripAdvisor 7/31/2011 Vote

4. Will be filing a complaint with every state and federal agency alleging fraud and misrepresentation of meal prices.

"Worst JW Marriott in the country! Customer service is a joke! " Read full review on TripAdvisor 7/21/2011 Vote

5. Called the front desk and asked to speak to the MOD, an employee named Isaac represented himself as the manager on duty and laughed at my complaints.

"Don't stay on a holiday weekend " Read full review on TripAdvisor 7/7/2011 Vote

6. The only complaint we would make would be the breakfast service at the Signature Restaurant.

"Enchanting Environment " Read full review on TripAdvisor 1/3/2011 Vote

7. The only complaint we had the whole time was our first night at Primo where we received horrible service for my birthday dinner.

"Great Getaway, Never Left the Grounds! " Read full review on TripAdvisor 9/13/2010 Vote

8. Just one complaint from my contigent: we need free Wi-fi.

"Beautiful resort, but isolated " Read full review on TripAdvisor 7/5/2010 Vote

9. Our biggest complaint was the lack of a true concierge service.

"Needs improvements " Read full review on TripAdvisor 7/2/2010 Vote

10. My husband's one complaint, the lap pool did not open until 8:00 a.

"Very nice resort but avoid on holiday weekends! " Read full review on TripAdvisor 6/2/2010 Vote