Marriott Tucson, Tucson, Complain

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Rank

6th

Out of 278

Marriott Tucson	Average Price: $260 Check Rates

Hotel Class:

3800 West Starr Pass Boulevard

Tucson, 85745 View map

4-Star Hotel Rank: 4 of 16
Average review rating: 4.13

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (24) , MyTravelGuide (118) , Travelocity (3) , TripAdvisor (425) , YahooTravel (8)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 23 comments.

The following words were used in comments with Complain:
$ (4) charged (2) desk (6) hotel (4) least (2) night (2) not (6) rating (2) resort (2) room (6) service (3) spa (2) turndown (2) water (3)

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1. 45pm again when we had retired to bed [the 8hour time difference and early mornings caught up at this point]The following morning my husband went to the desk to complain and was assured that this would not happen again, that evening turndown and water delivery were carried out as they should be.

"My advice is just Pass " Read full review on TripAdvisor 5/3/2012 Vote

2. As part of the package we were to have a nightly turndown service and receive 2 bottles of water but on our second evening here this didn't happen so my husband went to the desk to complain and was given 2 very small bottles of water.

"My advice is just Pass " Read full review on TripAdvisor 5/3/2012 Vote

3. after all, if you are going to spend your hard earned money, you should at least be recognized for it, no?) Oh, and how could anyone complain about the 6 pm tequila toast and enjoying the scenery from the cozy, comfy seating among the roaring fire pits on the Salud patio.

"Desert Respite " Read full review on TripAdvisor 4/2/2012 Vote

4. The resort is a little out of the way from other things but we coudln't complain.

"A very nice stay! " Read full review on TripAdvisor 11/16/2011 Vote

5. complained and told worker would be out.

"Lies from start to finish " Read full review on TripAdvisor 7/31/2011 Vote

6. Definitely not a 5 star resort in my book,BTW - after complaining about the inconvenience we experienced with the hotel's mix-up of our rooms.

"Huge property, mgmt needs some finetuning, far from 5 star " Read full review on TripAdvisor 7/4/2011 Vote

7. The music at the pool for two days in a row featured a Indian lady singing Indian chants with out instruments for hours - it was irritatingTo say the least and we were not the only family complaining.

"Nice resort but some issues " Read full review on TripAdvisor 7/4/2011 Vote

8. I have never complained before about hotel issues because I do believe that things happen that are unavoidable but if this was a scheduled maintenance, the hotel made a very bad decision.

"It was great until..... " Read full review on TripAdvisor 6/23/2011 Vote

9. My husband finally called the front desk to complain, and he was told that they would be finished 'shortly'.

"It was great until..... " Read full review on TripAdvisor 6/23/2011 Vote

10. I can't complain about the room at all for the price we paid for them, but if I was staying there paying the 'normal' room rate I might expect a bit more.

"A Pleasurable Experience! " Read full review on TripAdvisor 6/13/2011 Vote