Kona Kai Resort San Diego, San Diego, Disappoint

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Rank

44th

Out of 517

Kona Kai Resort San Diego	Average Price: $179 Check Rates

Hotel Class:

1551 Shelter Island Drive

San Diego, 92106 View map

3-Star Hotel Rank: 20 of 101
Average review rating: 3.49

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (81) , MyTravelGuide (44) , Travelocity (10) , TripAdvisor (253) , YahooTravel (20)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Disappoint

Appears in 15 comments.

The following words were used in comments with Disappoint:
arrival (2) hotel (2) night (2) reasonable (2) relax (2) room (4) service (2)

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1. Very disappointed.

"Awful customer service " Read full review on TripAdvisor 10/8/2011 Vote

2. We arrive shortly after 9:30 pm on a friday eve and were disappointed to learn that the restaurant was already closed and that it was too late for room service.

"HUGE disappointment - will never stay again! " Read full review on TripAdvisor 1/13/2011 Vote

3. We were disappointed because that was one of the main reason we chose that hotel.

"Not too enthused " Read full review on Expedia 8/25/2010 Vote

4. Very disappointed with my stay here.

"Should be one star hotel " Read full review on TripAdvisor 8/18/2010 Vote

5. I would have been very disappointed if I had paid regular price.

Read full review on MyTravelGuide 10/11/2009 Vote

6. From bumbling check-in, to botched cab call, to bar with '95% of wine list unavailable', to cramped, grungy bathroom, this place was a total disappointment.

"Low End " Read full review on TripAdvisor 9/25/2009 Vote

7. I was suppose to stay there for 2 nights with the wedding party I was with, but I only stayed one night and went back to the Kona Kai because I was so disappointed.

"The most amazing hotel I have ever stayed in! " Read full review on TripAdvisor 7/11/2009 Vote

8. I went in hopes to relax and enjoy the beautiful weather by the pool, but was disappointed when there were not enough lounge chairs to relax on and they were in poor condition.

"bummed " Read full review on Expedia 7/9/2009 Vote

9. I was disappointed with the quality of the room.

Read full review on MyTravelGuide 7/6/2009 Vote

10. My one and only disappointment was the front desk staff, who in my opinion were a bit rude and unprofessional for some unknown reason with both check in and checkout, with a very cavalier attitude it seemed about everything including any simple question I had regarding parking and such.

"Beautiful Hotel and Location " Read full review on Expedia 1/28/2009 Vote