Kona Kai Resort San Diego, San Diego, Complaint

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Rank

44th

Out of 517

Kona Kai Resort San Diego	Average Price: $179 Check Rates

Hotel Class:

1551 Shelter Island Drive

San Diego, 92106 View map

3-Star Hotel Rank: 20 of 101
Average review rating: 3.49

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (81) , MyTravelGuide (44) , Travelocity (10) , TripAdvisor (253) , YahooTravel (20)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 14 comments.

The following words were used in comments with Complaint:
complaints (14) hotel (2) lacking (2) not (3) pool (2) room (4) service (2)

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1. The service came back after a couple hours and what AT&T told me were several complaints, but it was down again or spotty at best the next days.

"1st Time Was Pretty Good " Read full review on TripAdvisor 11/1/2011 Vote

2. I made several official complaints directly to them, not the hotel.

"1st Time Was Pretty Good " Read full review on TripAdvisor 11/1/2011 Vote

3. We had plenty of towels and necessities in the room, so no complaints there.

"Beautiful exterior & location, but needs some in-room renovating " Read full review on TripAdvisor 2/23/2010 Vote

4. The only complaint I have about this hotel was the condition of the room.

"Beautiful exterior & location, but needs some in-room renovating " Read full review on TripAdvisor 2/23/2010 Vote

5. The only complaint is the parking fee of $15 a night.

"Much bettter than the reviews would make you think " Read full review on TripAdvisor 5/17/2009 Vote

6. the ONLY complaint was that the ottoman in the room was visible soiled and had a cigarette burn on it.

"Can't wait to go back! " Read full review on YahooTravel 2/28/2009 Vote

7. They could probably use some new sunning chairs but besides that we had no complaints.

"Had a great stay at Kona Kai " Read full review on TripAdvisor 9/4/2008 Vote

8. My only complaint would be about the kids in the pool after 3:00 pm, but I can easily enjoy a leasurely swim earlier in the day.

"It Can Only Be Paradise " Read full review on YahooTravel 7/27/2007 Vote

9. we had a wonderful stay and dont have any complaints that would stop us from returning.

"nice place to relax and enjoy the elements " Read full review on TripAdvisor 4/22/2007 Vote

10. stayed there this past weekend for seminar and cannot think of a SINGLE complaint.

"perfect 10 " Read full review on TripAdvisor 12/13/2005 Vote