6. When I arrived there was a much older lady checking in, and was obviously, physically limited, the lady checking her in tried to put her in the old building which had no elevators on an upper floor, the lady checking her in seemed obviously annoyed that the lady said anything, asI checked in I confirmed I had a crib available, and she then tried to put me on an upper floor with no elevator, I explained, baby, stroller, and once again she seemed highly agitated someone made such a request.