Sheraton San Diego, San Diego, Complain

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Rank

75th

Out of 517

Sheraton San Diego	Average Price: $170 Check Rates

Hotel Class:

1433 Camino Del Rio South

San Diego, 92108 View map

3-Star Hotel Rank: 37 of 101
Average review rating: 3.59

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (66) , MyTravelGuide (4) , TripAdvisor (187) , YahooTravel (9)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 13 comments.

The following words were used in comments with Complain:
desk (2) elevator (2) management (2) night (3) room (6)

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1. Elevators:Previous reviewers complained about the slow elevators and I agree.

"Good Value but Needs Updating " Read full review on TripAdvisor 9/14/2011 Vote

2. Other people have complained in the club room and at the front desk they can't get it to work, so I know it's not just me.

"Let's all pray Sheraton replaces the horrific carpets. " Read full review on TripAdvisor 9/12/2011 Vote

3. If I had anything at all to complain about, I guess it would be that the bathroom was a little crowded, but that's it.

"Lovely hotel with ultra friendly staff " Read full review on TripAdvisor 8/3/2011 Vote

4. I complained to the management and they did nothing but say sorry.

"Typical Corporate America - unpleasant " Read full review on TripAdvisor 5/10/2011 Vote

5. When we complained about the room we were offered a reduced rate and then a free night - but as I had pre-paid - none of this was given.

"Don't trust this hotel " Read full review on TripAdvisor 9/22/2009 Vote

6. Some people complained about the noise of the freeway.

"Clean Modern Family-Friendly Hotel! " Read full review on TripAdvisor 7/21/2009 Vote

7. The room was sprayed the first night after we complained.

Read full review on MyTravelGuide 9/3/2008 Vote

8. My room was very clean, quiet and quite comfortable with literally nothing to complain about.

"Very nice " Read full review on TripAdvisor 2/29/2008 Vote

9. We called the front desk and complained.

"Dirty & Poor service " Read full review on TripAdvisor 11/29/2006 Vote

10. Anyways, I complained about these inconveniences to Sheraton AFTER my stay, and the manager of the hotel addressed my issues, and invited me back to give them another try, so I got a one night comp to come back.

"Its good and bad, but I got an invitation to go back for another try " Read full review on TripAdvisor 10/7/2005 Vote