4. unfortunately, the shower head was mounted at about about 5'6', making showers awkward, the towels (cotton/polyester blend) had the consistency of high grit sandpaper, and whoever was tasked with collecting dishes/food from roomservice was derelict in their duties, leaving throughout the day and night a sad little bagel, open jelly containers, and dishes in the middle of the second floor deck that adjoined our room and the room of someone who had apparently enjoyed breakfast before we checked in.