Crowne Plaza San Antonio Riverwalk, San Antonio, Rude

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Rank

49th

Out of 504

Crowne Plaza San Antonio Riverwalk	Average Price: $178 Check Rates

Hotel Class:

111 Pecan Street East

San Antonio, 78205 View map

3-Star Hotel Rank: 19 of 111
Average review rating: 3.22

OpinionWell Value Index: 4

Traveler reviews analyzed: MyTravelGuide (332) , TripAdvisor (278)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (4) awful (3) bad (20) broken (4) chipped (4) complain (9) complaint (10) dated (16) difficult (5) dirty (15) disappoint (21) disgust (3) expensive (17) gross (4) hard (19) hardly (3) horrible (6) inconvenient (4) issue (12) lack (3) loud (8) mildew (2) mistake (3) negative (14) nightmare (2) noise (17) noisy (10) outdated (14) outrageous (5) overbook (2) overpriced (5) poor (5) problem (32) ridiculous (7) rock (3) rude (9) sadly (3) scary (2) shock (2) slow (12) smell (9) terrible (14) ugly (3) uncomfortable (10) unfriendly (2) unhappy (2) unpleasant (2) worn (2) worst (8) wrong (3)

Rude	Appears in 28 comments.

The following words were used in comments with Rude:
alarm (2) bar (5) car (3) customer (2) desk (3) floor (2) hotel (3) ice (3) night (4) not (7) room (9) secure (2) service (4) staff (10) valet (2)

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1. The staff is not rude or unfriendly, but there are some training issues with the underlings.

"Except for the location....it's a fine place. " Read full review on TripAdvisor 3/14/2012 Vote

2. Front desk personel is rude and unhelpful.

"Stay away from this hotel " Read full review on TripAdvisor 10/10/2011 Vote

3. It seems like everyone was rude and everything was overpriced every where we went.

"NOISY! " Read full review on TripAdvisor 8/25/2011 Vote

4. The manager Robert Garcia was actually very rude and didn't try to help us with our problem.

"Worst experience ever!!!!!! " Read full review on TripAdvisor 7/24/2011 Vote

5. Staff very rude, I originally said I would stay 1 night possibly 2, on second day they called me several times asking me to pay the additional night.

"Rude, rude, rude " Read full review on TripAdvisor 7/10/2011 Vote

6. Dining room and wait staff were rude.

"would never stay here again! " Read full review on TripAdvisor 6/30/2009 Vote

7. The valet staff was really rude - wouldn't go get my car until I showed my driver's license since I didn't have my claim check stub but could tell them the car make model, license number, claim number, etc and that was even after the lady had seen me bring the car back 2 hours earlier and my license was with my husband in his wallet since I didn't carry a purse the whole time for safety reasons.

"Just an ok hotel - but has NO easy access to the Riverwalk. " Read full review on TripAdvisor 6/19/2009 Vote

8. They had zero interest in serving drinks at night, and this was consistent over the 4 nights - even after giving them 20% tips to try cheer them up, they wouldn't budge, they were just plain rude.

"average hotel, horrible service " Read full review on TripAdvisor 3/13/2009 Vote

9. The Bar staff were just horribly rude.

"average hotel, horrible service " Read full review on TripAdvisor 3/13/2009 Vote

10. When I called the hotel initially I was treated rudely by the representative.

Read full review on MyTravelGuide 8/11/2008 Vote