Crowne Plaza San Antonio Riverwalk, San Antonio, Mistake

OpinionWell's Blog

Home » United States » Texas » San Antonio Destinations » San Antonio Hotels » Crowne Plaza San Antonio Riverwalk

OpinionWell
Rank

49th

Out of 504

Crowne Plaza San Antonio Riverwalk	Average Price: $178 Check Rates

Hotel Class:

111 Pecan Street East

San Antonio, 78205 View map

3-Star Hotel Rank: 19 of 111
Average review rating: 3.22

OpinionWell Value Index: 4

Traveler reviews analyzed: MyTravelGuide (332) , TripAdvisor (278)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

a bit pricey (4) awful (3) bad (20) broken (4) chipped (4) complain (9) complaint (10) dated (16) difficult (5) dirty (15) disappoint (21) disgust (3) expensive (17) gross (4) hard (19) hardly (3) horrible (6) inconvenient (4) issue (12) lack (3) loud (8) mildew (2) mistake (3) negative (14) nightmare (2) noise (17) noisy (10) outdated (14) outrageous (5) overbook (2) overpriced (5) poor (5) problem (32) ridiculous (7) rock (3) rude (9) sadly (3) scary (2) shock (2) slow (12) smell (9) terrible (14) ugly (3) uncomfortable (10) unfriendly (2) unhappy (2) unpleasant (2) worn (2) worst (8) wrong (3)

Mistake

Appears in 3 comments.

The following words were used in comments with Mistake:
location (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

1. Antoinette handled my mistake like a pro.

"Excellent Customer Service!!!! " Read full review on TripAdvisor 5/1/2012 Vote

2. I made a mistake by booking the Crown Plaza (Airport) location instead of the Riverwalk location.

"Excellent Customer Service!!!! " Read full review on TripAdvisor 5/1/2012 Vote

3. Instead of her being accountable for their mistake, she chose to come up with a lie.

"Horrible customer service!!!! " Read full review on TripAdvisor 10/30/2011 Vote