Crowne Plaza San Antonio Riverwalk, San Antonio, Complaint

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Rank

49th

Out of 504

Crowne Plaza San Antonio Riverwalk	Average Price: $178 Check Rates

Hotel Class:

111 Pecan Street East

San Antonio, 78205 View map

3-Star Hotel Rank: 19 of 111
Average review rating: 3.22

OpinionWell Value Index: 4

Traveler reviews analyzed: MyTravelGuide (332) , TripAdvisor (278)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (4) awful (3) bad (20) broken (4) chipped (4) complain (9) complaint (10) dated (16) difficult (5) dirty (15) disappoint (21) disgust (3) expensive (17) gross (4) hard (19) hardly (3) horrible (6) inconvenient (4) issue (12) lack (3) loud (8) mildew (2) mistake (3) negative (14) nightmare (2) noise (17) noisy (10) outdated (14) outrageous (5) overbook (2) overpriced (5) poor (5) problem (32) ridiculous (7) rock (3) rude (9) sadly (3) scary (2) shock (2) slow (12) smell (9) terrible (14) ugly (3) uncomfortable (10) unfriendly (2) unhappy (2) unpleasant (2) worn (2) worst (8) wrong (3)

Complaint

Appears in 28 comments.

The following words were used in comments with Complaint:
$ (4) bathroom (2) change (2) clean (2) complaints (28) desk (2) distance (2) elevator (2) fee (2) great (2) hotel (5) not (6) park (6) room (9) staff (2) toilets (3) walking (4)

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1. The ONLY complaint I have is that idly is a little ways away from the main attractions on the river walk, but it is within walking distance.

"Great hotel for the Hotwire price " Read full review on TripAdvisor 4/24/2012 Vote

2. It was drained again and finally running after we filed a complaint with the front desk manager.

"Very good but expected more from a Crowne Plaza " Read full review on TripAdvisor 2/27/2012 Vote

3. At $28/day, valet parking was a bit pricey but no other complaints.

"Nice Hotel and reasonably priced " Read full review on TripAdvisor 1/19/2012 Vote

4. That is my only real complaint about the hotel.

"Super friendly staff makes all the difference! " Read full review on TripAdvisor 1/16/2012 Vote

5. Only big complaint was that the toilet had not been adequately cleaned; everything in the room was visibly clean except when the toilet seat was lifted.

"Average hotel, great location " Read full review on TripAdvisor 12/31/2011 Vote

6. Our only real complaint about the hotel is that the room did not have a safe.

"Good stay at the Crown Plaza " Read full review on TripAdvisor 11/8/2011 Vote

7. We had no complaints regarding our stay, frankly as much as we travel we expect and occassionaly run into the surly unhappy acting employee, but not at the Crowne Plaza, the staff makes this a great place to stay.

"Great service and staff " Read full review on TripAdvisor 9/3/2011 Vote

8. My only complaint was the elevator speed.

"Nice place, slow elevators " Read full review on TripAdvisor 8/5/2011 Vote

9. The only complaint I have is the $25 per day parking fee.

"Nice hotel; a little far from attractions " Read full review on TripAdvisor 7/12/2011 Vote

10. We have no complaints and will stay again on our next visit.

"Happy once again! " Read full review on TripAdvisor 6/12/2011 Vote