Crowne Plaza San Antonio Riverwalk, San Antonio, Lack

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OpinionWell
Rank

49th

Out of 504

Crowne Plaza San Antonio Riverwalk	Average Price: $178 Check Rates

Hotel Class:

111 Pecan Street East

San Antonio, 78205 View map

3-Star Hotel Rank: 19 of 111
Average review rating: 3.22

OpinionWell Value Index: 4

Traveler reviews analyzed: MyTravelGuide (332) , TripAdvisor (278)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (4) awful (3) bad (20) broken (4) chipped (4) complain (9) complaint (10) dated (16) difficult (5) dirty (15) disappoint (21) disgust (3) expensive (17) gross (4) hard (19) hardly (3) horrible (6) inconvenient (4) issue (12) lack (3) loud (8) mildew (2) mistake (3) negative (14) nightmare (2) noise (17) noisy (10) outdated (14) outrageous (5) overbook (2) overpriced (5) poor (5) problem (32) ridiculous (7) rock (3) rude (9) sadly (3) scary (2) shock (2) slow (12) smell (9) terrible (14) ugly (3) uncomfortable (10) unfriendly (2) unhappy (2) unpleasant (2) worn (2) worst (8) wrong (3)

Lack	Appears in 10 comments.

The following words were used in comments with Lack:
internet (2) lacking (11) room (2) service (3) staff (2) walking (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Overall, the service more than made up for any lack in my expectations.

"Not the location I was looking for, but still a nice stay. " Read full review on TripAdvisor 3/1/2012 Vote

2. There is a distinct lack o professionalism around the property.

"Don't mistake glitter for gold " Read full review on TripAdvisor 10/31/2011 Vote

3. Restaurant food was lacking for $13.

"Okay, nothing spectacular " Read full review on TripAdvisor 6/24/2010 Vote

4. The service was lacking - the room attendant left out some amenities every day.

"Mediocre " Read full review on TripAdvisor 2/17/2009 Vote

5. None of these things made for a terrible experience, but staff inattentiveness and lack of responsiveness detracted from what could have been a better stay.

"Mediocrrity thy name is Crown Plaza " Read full review on TripAdvisor 10/20/2007 Vote

6. The lack of problem solving by the staff.

Read full review on MyTravelGuide 7/20/2007 Vote

7. The biggest negative was the lack of direct access to the River walk.

Read full review on MyTravelGuide 12/2/2005 Vote

8. lack of direct access to river walk, front counter help, lack of wireless internet, extra charge for internet, garage location.

Read full review on MyTravelGuide 12/2/2005 Vote

9. The hotel looked nice but the service was lacking.

"One problem after another with poor service and rude staff!! " Read full review on TripAdvisor 4/10/2005 Vote

10. The key reason for this was the lack of heat in our meeting room.

"A Miserable Stay " Read full review on TripAdvisor 2/13/2005 Vote