Marriott San Antonio, San Antonio, Complaint

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Rank

21st

Out of 504

Marriott San Antonio	Average Price: $181 Check Rates

Hotel Class:

555 South Alamo Street

San Antonio, 78205 View map

4-Star Hotel Rank: 13 of 32
Average review rating: 3.91

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (414) , Travelocity (7) , TripAdvisor (221) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 20 comments.

The following words were used in comments with Complaint:
area (2) charged (2) complaints (21) elevator (2) great (2) hotel (3) not (2) park (5) shower (2) well (2)

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1. My only complaint for the hotel is that parking is $30 for valet and I understand a charge for parking in a downtown area, but that is almost too excessive especially not being directly on the Riverwalk like the other Marriotts that charge the same.

"Alamo Bowl trip, best pick! " Read full review on TripAdvisor 12/31/2011 Vote

2. No complaints, but I wasn't wowed either.

"Large Rooms with Balcony & easy walk to EVERYWHERE " Read full review on TripAdvisor 8/15/2011 Vote

3. Management okay with getting complaints about parking fees, because 'everyone in San Antonio has them'.

"Would not stay here again " Read full review on TripAdvisor 8/8/2011 Vote

4. Close enough that my wife, at 6 months pregnant, was able to walk it several times during our stay (in the middle of summer) without complaint (God love her).

"Don't Worry, Just Book It. " Read full review on TripAdvisor 6/27/2011 Vote

5. I contacted Marriott customer relations with this complaint and told that them that I would post this complaint on TripAdvisor at the end of my trip.

"The Marriott Plaza San Antonio sold my pre-paid room to someone else " Read full review on TripAdvisor 3/23/2011 Vote

6. This answer was after a 2 week wait for my email complaint.

"Worst hotel experience " Read full review on TripAdvisor 4/22/2010 Vote

7. I can't think of any complaints about this hotel and would gladly go back.

"Great hotel...price is right...location is perfect. " Read full review on Expedia 11/10/2009 Vote

8. So I have no complaints as far as that goes.

"Beautiful yet lacks.... " Read full review on TripAdvisor 8/9/2009 Vote

9. The only complaint I had was that the shower did not drain very well.

Read full review on MyTravelGuide 12/2/2008 Vote

10. My only complaint about this hotel and others in down town San Antonio is that they overbook their parking lots making it hard to find a spot.

Read full review on MyTravelGuide 7/15/2008 Vote