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Rank
18th
Out of 504

Holiday Inn San Antonio

Average Price: $139  
 
Hotel Class:
110 Lexington Avenue
San Antonio, 78205 View map  
3-Star Hotel Rank: 5 of 111
Average review rating: 3.67
OpinionWell Value Index: 7
Traveler reviews analyzed: Expedia (37) , MyTravelGuide (143) , Travelocity (5) , TripAdvisor (286) , YahooTravel (37)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 23 comments. 
The following words were used in comments with Rude:
desk (8)   employee (2)   friendly (2)   hotel (5)   internet (2)   management (3)   not (7)   room (2)   service (2)   staff (7)   unhelpful (2)    
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1. we had an incident the internet not working and we came down to the front desk to let the supervisor know and Carly was rude and not apologetic of the issue and told us.
"far from the river walk " Read full review on TripAdvisor   4/30/2012 Vote      
2. ) is why advertise a lowest rate guarantee if NO internet website qualifies?? All sites other than theirs would be considered ineligible based on the information the rude reservation lady gave me.
"Off to a bad start.... " Read full review on TripAdvisor   11/16/2011 Vote      
3. When I called to inquire, I got two different people who were rude & short with me.
"Off to a bad start.... " Read full review on TripAdvisor   11/16/2011 Vote      
4. The young blonde girl working the front desk was rude.
"Not impressed at all " Read full review on TripAdvisor   7/26/2011 Vote      
5. The staff was rude at the front desk and wouldn't help us at all.
"Misleading website and hotel " Read full review on TripAdvisor   5/29/2011 Vote      
6. rude, impatient, and uninformative.
"Great deal for those who like to be slightly off the beaten path. " Read full review on TripAdvisor   3/7/2011 Vote      
7. The front desk was unhelpful and rude on several counts, and we also had troubles getting taxis.
"A disappointment " Read full review on TripAdvisor   10/23/2009 Vote      
8. The staff was rude the rooms were small.
"Very Rude " Read full review on TripAdvisor   8/14/2009 Vote      
9. They were not rude or friendly, just blah.
"Beautiful View On The Riverwalk " Read full review on TripAdvisor   6/17/2009 Vote      
10. We had an issue with a very rude house keeping employee but other than that everyone else was pleasant.
Read full review on MyTravelGuide   3/24/2009 Vote      
   
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