Holiday Inn San Antonio, San Antonio, Complain

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Rank

18th

Out of 504

Holiday Inn San Antonio	Average Price: $139 Check Rates

Hotel Class:

110 Lexington Avenue

San Antonio, 78205 View map

3-Star Hotel Rank: 5 of 111
Average review rating: 3.67

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (143) , Travelocity (5) , TripAdvisor (286) , YahooTravel (37)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 12 comments.

The following words were used in comments with Complain:
desk (2) never (2) night (2) not (2) room (5) small (2) walking (3)

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1. but all I got was a card and now I notice this is the only place to complain.

"Dreadful experience at El Tropicano in San Antonio " Read full review on TripAdvisor 5/21/2012 Vote

2. There are a lot of people complaining about the 'long walk' to the heart of the Riverwalk.

"More Than We Expected - Will Come Back " Read full review on TripAdvisor 8/28/2011 Vote

3. Many of the other people in our group complained that their rooms were very small (couldn't open up the dresser drawers without hitting the beds, the shelf in the bathroom had to be taken out in order to be able to sit on the toilet without their knees touching the shelf), said their rooms were musty smelling, hot and cold water was a problem.

"Okay Hotel " Read full review on TripAdvisor 3/22/2011 Vote

4. Ice machines were out and asked desk to send some over and never got it and asked gentlemen that was working there my complain and just blew me off.

"Stayed there over the weekend and it was... " Read full review on TripAdvisor 7/29/2010 Vote

5. after complaining about the noise from an all-night party a few doors away and being told that there was nothing they could do, I'd probably never stay here again.

"Sleepless in San Antonio " Read full review on TripAdvisor 3/27/2010 Vote

6. I like the access to the River Walk but it is a good 10 minute walk to the restaurants, which is fine for me but the kids complained about how far away it is.

"Retro hotel - family fun " Read full review on TripAdvisor 3/20/2010 Vote

7. Upon my complaining, the staff offered two other rooms which I checked.

"San Antonio, Texas-Holiday Inn El Tropicano**A Very Poor Choice " Read full review on TripAdvisor 8/21/2009 Vote

8. Only thing i could complain about was that they did not show a movie the night we were there.

""I'm lovin this hotel!" " Read full review on YahooTravel 3/10/2009 Vote

9. We complained so much, they(Expedia) transferred our stay to the LaQuinta Inn over on W.

"Plain Pitiful " Read full review on TripAdvisor 7/29/2008 Vote

10. At check out, I complained and they gave me a discount and a free gift certificate for a stay.

Read full review on MyTravelGuide 3/17/2007 Vote