Holiday Inn San Antonio, San Antonio, Complaint

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Rank

18th

Out of 504

Holiday Inn San Antonio	Average Price: $139 Check Rates

Hotel Class:

110 Lexington Avenue

San Antonio, 78205 View map

3-Star Hotel Rank: 5 of 111
Average review rating: 3.67

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (143) , Travelocity (5) , TripAdvisor (286) , YahooTravel (37)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 25 comments.

The following words were used in comments with Complaint:
$ (3) clean (3) complaints (25) hotel (2) not (3) park (3) room (11) service (2)

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1. My main complaint is just how far it is from anything on the riverwalk.

"A LONG walk " Read full review on TripAdvisor 2/6/2012 Vote

2. Our room was clean, although several people I was staying with had complaints (they were moved to different rooms immediately).

"A LONG walk " Read full review on TripAdvisor 2/6/2012 Vote

3. My only complaint was that the room had an old, musty odor to it.

"As Expected " Read full review on TripAdvisor 1/28/2012 Vote

4. The hotel is very quite and peaceful was a little sad that they no longer have room service but no major complaints.

"Loved this hotel " Read full review on TripAdvisor 10/25/2011 Vote

5. Only complaint was that the pool closed at 9.

"Loved this hotel!! " Read full review on TripAdvisor 9/11/2011 Vote

6. My only complaint are the prices in the gift shop, we paid over $11 for 4- 1 Liter bottles of Ozarka water, not Voss or Fiji which would still be overpriced.

"Awesome Customer Service, We'll Be Back!!! " Read full review on TripAdvisor 8/15/2011 Vote

7. My only complaint is that the toilet was not perfectly clean.

"~LOVE~LOVE~LOVE~ " Read full review on TripAdvisor 8/7/2011 Vote

8. We did find the front desk staff to be friendly and no complaints about the cleanliness of the room.

"I did not think this was good value for the money. " Read full review on TripAdvisor 1/18/2010 Vote

9. I have no complaints about anything.

"Good solid choice " Read full review on TripAdvisor 11/28/2009 Vote

10. My only complaint is that it is a little far from the action on Riverwalk.

"A little far from the action, but anice place. " Read full review on TripAdvisor 9/8/2009 Vote