Marriott San Antonio, San Antonio, Complain

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Rank

20th

Out of 504

Marriott San Antonio	Average Price: $264 Check Rates

Hotel Class:

101 Bowie Street

San Antonio, 78205 View map

4-Star Hotel Rank: 12 of 32
Average review rating: 3.97

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (71) , MyTravelGuide (361) , Travelocity (8) , TripAdvisor (312) , YahooTravel (47)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 12 comments.

The following words were used in comments with Complain:
$ (2) much (2) not (4) reservation (3) room (3)

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1. The bed was super comfortable, the pull out couch and rollaway not so much, but it was my kids sleeping on them and they don't complain about those sorts of things.

"Very nice, great service, great room. " Read full review on TripAdvisor 5/6/2012 Vote

2. Only relief when complain is that they'll give me some 'extra points.

"Noisy Renovations -- Hammering, Drilling -- All Day Long " Read full review on TripAdvisor 8/10/2010 Vote

3. There isn't a single thing that I could complain about.

"Absolutely Amazing!! " Read full review on TripAdvisor 6/3/2009 Vote

4. But hey, this room normally brings $200 per night so we didn't complain.

"Great Hotel, Great Price, Great Location!! " Read full review on TripAdvisor 4/27/2009 Vote

5. I complained at check out time but they didn't seem to care.

Read full review on MyTravelGuide 4/20/2009 Vote

6. I complained to the manager and he just blew me off.

Read full review on MyTravelGuide 7/15/2008 Vote

7. I did not complain to the staff about the smell because I was only there 3 days, so I would like to give them the benefit of the doubt that they would have moved me to another room if I had said something.

Read full review on MyTravelGuide 5/3/2008 Vote

8. But, I honestly did not find much to complain about at all -- except for the $6 to use the Internet I can't imagine staying anywhere else when I go back to San Antonio.

Read full review on MyTravelGuide 8/23/2006 Vote

9. When complained that we had guaranteed reservation paid for and uncancellable, desk informed us that 'corporate reservations made that, not us' and that making a guaranteed, non refundable prepaid reservation in no way obligates the hotel to actually provide the room at the promised 3pm checkin time or otherwise.

"Boycott this Hotel and Marriott- " Read full review on YahooTravel 6/29/2006 Vote

10. We did complain to the chef.

"waste of money " Read full review on YahooTravel 6/23/2006 Vote