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Rank
17th
Out of 504

Best Western San Antonio

Average Price: $158  
 
Hotel Class:
1103 East Commerce Street
San Antonio, 78205 View map  
3-Star Hotel Rank: 4 of 111
Average review rating: 4.16
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (36) , MyTravelGuide (21) , Travelocity (22) , TripAdvisor (224) , YahooTravel (7)
SAFE TO BOOK ? (0/5 issues found)
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Problem
Appears in 28 comments. 
The following words were used in comments with Problem:
area (2)   best (3)   cares (3)   customer (2)   hotel (5)   lighting (2)   night (4)   noise (4)   not (2)   park (10)   reviews (2)   sleeper (2)   staff (2)   street (2)   walking (4)   well (2)    
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1. I've had problems getting refunded from a Best Western before, when I paid with my credit card.
"Free Parking, but Dim Lighting in the Room " Read full review on TripAdvisor   5/19/2012 Vote      
2. Ok at the cons , first problem we ran into was traffic its right off the interstate had a little noise from the road, the next thing was the problem with parking after the parking lot fills up you pretty much up the creek without a padle the guy at the front desk was totally a jerk and clueless i asked him 2 times about where we could park because there was no parking he said across the street which was the bus station and clearly had no longterm parking after 2 hours tow trucks could be sceen going in and out towing cars because of this reason.
"Alright but not great " Read full review on TripAdvisor   5/25/2011 Vote      
3. Staff was attentive when we told them of both -- explained the rain problem and noted the bathroom leak.
"We Liked It! A NICE, cheaper alternative to the River Walk. " Read full review on TripAdvisor   5/14/2011 Vote      
4. There are a few problems -- we had a torrential downpour and the window frame leaked.
"We Liked It! A NICE, cheaper alternative to the River Walk. " Read full review on TripAdvisor   5/14/2011 Vote      
5. Yes, the parking is a bit limited, but we never had problems with it.
"What a great find!! " Read full review on TripAdvisor   4/22/2011 Vote      
6. I was a little worried with the stories of parking hassles and ants etc but we had zero problems.
"FREE PARKING, GOOD BREAKFAST, It's a BEST Western not the Drury Plaza " Read full review on TripAdvisor   4/10/2011 Vote      
7. They assured me it shouldn't be a problem and if it was, that they had 'another lot'.
"AVOID THIS PLACE! " Read full review on TripAdvisor   3/24/2011 Vote      
8. The streets are well lit all the way back to the hotel so a nighttime walk back is not a problem.
"Wow! Great Hotel for a great price! " Read full review on TripAdvisor   3/4/2011 Vote      
9. I then wrote to the Best Western customer care email to explain my problem.
"TO GET WRONGLY ACCUSED & CHARGE $150 DOLLARS STAY HERE!!!! " Read full review on TripAdvisor   1/7/2011 Vote      
10. I then wrote to the Best Western customer care email to explain my problem.
"TO GET WRONGLY ACCUSED & CHARGE $150 DOLLARS STAY HERE!!!! " Read full review on TripAdvisor   1/7/2011 Vote      
   
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