Best Western San Antonio, San Antonio, Complain

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Rank

17th

Out of 504

Best Western San Antonio	Average Price: $158 Check Rates

Hotel Class:

1103 East Commerce Street

San Antonio, 78205 View map

3-Star Hotel Rank: 4 of 111
Average review rating: 4.16

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (36) , MyTravelGuide (21) , Travelocity (22) , TripAdvisor (224) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 11 comments.

The following words were used in comments with Complain:
desk (3) most (2) night (3) public (2) room (3) staff (2) value (2)

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1. absolutely nothing to complain about.

"My New Favorite San Antonio hotel! " Read full review on TripAdvisor 2/13/2012 Vote

2. it was completely full every night and on friday and saturday nights, i heard other guests complaining and getting frustrated by the lack of parking-no ice machine on the 4th floor-old school fat tv with about 35 channels, about 7-8 of which had some degree of fuzz in the picture.

"great place to stay, no regrets from my trip " Read full review on TripAdvisor 1/30/2012 Vote

3. From the courteous front desk staff, the attentive room cleaning service, the decor both in the public areas and the rooms, and the good value breakfast deal, there was very little that one could complain about, When the location is factored in, easy walking to most of the downtown attractions, public transport right outside the door, the value for money is quite something.

"Another Pleasant Visit " Read full review on TripAdvisor 10/24/2011 Vote

4. We saw no ants, mice, crickets or any critters in our room nor did we hear anybody else complaining (and I was nosey and asked several people sitting near us).

"FREE PARKING, GOOD BREAKFAST, It's a BEST Western not the Drury Plaza " Read full review on TripAdvisor 4/10/2011 Vote

5. When we checked out the next morning, I complained again to Ashley and another girl at the front desk.

"Huge ANTS In Room " Read full review on TripAdvisor 3/19/2011 Vote

6. I will continue to complain.

"TO GET WRONGLY ACCUSED & CHARGE $150 DOLLARS STAY HERE!!!! " Read full review on TripAdvisor 1/7/2011 Vote

7. I will continue to complain.

"TO GET WRONGLY ACCUSED & CHARGE $150 DOLLARS STAY HERE!!!! " Read full review on TripAdvisor 1/7/2011 Vote

8. When challenged the manager wanted to know why at 3 in the morning we hadn't complained.

"Filthy glasses ..lorry in the room " Read full review on TripAdvisor 7/2/2010 Vote

9. The desk staff didn't complain when our extended family invaded the lobby for most of an afternoon.

"Had an excellent stay! If I go back, this is top of my list. " Read full review on TripAdvisor 8/5/2009 Vote

10. Some people on the other reviews complained about the train horn, but seriously we never heard it unless we were up at night using the restroom and even then it was very faint.

"Good choice for your money! " Read full review on Travelocity 7/1/2008 Vote