Salt Lake Plaza Hotel, Salt Lake City, Complain

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OpinionWell
Rank

10th

Out of 192

Salt Lake Plaza Hotel	Average Price: $113 Check Rates

Hotel Class:

122 West South Temple

Salt Lake City, 84101 View map

3-Star Hotel Rank: 4 of 46
Average review rating: 3.69

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (48) , MyTravelGuide (2) , Travelocity (14) , TripAdvisor (121) , YahooTravel (18)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 8 comments.

The following words were used in comments with Complain:
airport (2) bug (2) desk (2) room (3) shuttle (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Nothing to complain about.

"location beats it all " Read full review on TripAdvisor 11/19/2011 Vote

2. Hate to complain about free shuttle but called when I arrived at the airport and was told shuttle would be there in about 15-20 minutes.

"Good Place for Genealogists " Read full review on TripAdvisor 11/9/2011 Vote

3. I also heard another guest complaining that the spa had been broken during their entire stay.

"hot, tired, and dirty! " Read full review on TripAdvisor 8/3/2009 Vote

4. I found nothing to complain about.

"No complaints! " Read full review on Expedia 7/2/2008 Vote

5. Several people in our research group have complained of a variety of room problems ie: leaks, inadequate room assignments, small coffee maker without carafe, plugged toliet, poor ability to transport groups from the airport to the hotel.

"Poor customer service and poor property maintenance. " Read full review on TripAdvisor 1/13/2008 Vote

6. I didn't realize it was bed bugs until the end of my stay and complained to the clerk on the desk who apologized.

Read full review 11/17/2007 Vote

7. No one complained of backed up tubs, old worn carpets or anything else that had been mentioned in the past on this website.

"Remodeled Salt Lake Plaza Hotel " Read full review on TripAdvisor 10/16/2007 Vote

8. After complaining of bugs in the room, front desk help was rude and wouldn`t put us through to the night manager.

"Worst Service! " Read full review on TripAdvisor 7/29/2004 Vote