Benson Hotel, Portland, Lack

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OpinionWell
Rank

17th

Out of 287

Benson Hotel	Average Price: $176 Check Rates

Hotel Class:

309 Southwest Broadway

Portland, 97205 View map

4-Star Hotel Rank: 7 of 16
Average review rating: 3.76

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (72) , MyTravelGuide (1390) , Travelocity (8) , TripAdvisor (389) , YahooTravel (34)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (3) annoy (5) avoid (5) bad (27) broken (4) complain (10) complaint (5) dated (18) dingy (10) dirty (24) disappoint (29) disturbing (5) expensive (23) filthy (4) gross (4) hard (15) hate (4) horrible (5) ignored (4) issue (15) lack (4) loud (19) mildew (3) mistake (3) mold (6) nasty (5) negative (14) noise (69) noisy (17) outdated (12) overpriced (7) peeling (3) poor (7) poorly (3) pricey (4) problem (28) ridiculous (3) rude (5) sad (4) slow (5) smell (21) tear (5) terrible (7) tiny (8) uncomfortable (10) unfortunate (12) weird (3) worn (9) worst (8) wrong (12)

Lack	Appears in 44 comments.

The following words were used in comments with Lack:
amenity (5) attentive (2) basic (3) bathroom (6) breakfast (3) expectation (4) hotel (13) lacking (44) liked (3) nice (3) not (3) price (2) reasonable (3) room (15) service (7) small (2) staff (3) upgraded (2) view (2) wine (4)

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1. The valet service in particular is lacking.

"Tired and poor service. You can do MUCH better in Portland!!! " Read full review on TripAdvisor 3/4/2012 Vote

2. As nice as the hotel is, I will say that some of then service is lacking.

"Great Old-World Hotel " Read full review on TripAdvisor 2/20/2012 Vote

3. London Grill a WONDERFUL restaurant with great ambiance, service and food - but out-of-town corporate management, lacking email marketing expertise, has decided to close it; thereby removing one of the best reasons to choose the Benson.

"A Portland classic " Read full review on TripAdvisor 1/4/2012 Vote

4. ' She made no attempt to even budge: 'we're sold out' The words and lack of effort was bad enough.

"Very nice... better than expected. " Read full review on TripAdvisor 6/24/2011 Vote

5. I haven't stayed at the Benson for over 10 years, and at that time I remember it feeling aged, and lacking that special flare.

"pleasantly surprised " Read full review on TripAdvisor 6/15/2011 Vote

6. -lack of communication from the front desk staff (basic stuff like hours breakfast would be served, how to access the wi-fi, etc)-Housekeeping did a half-@ssed job.

"Won't be back. " Read full review on TripAdvisor 9/13/2010 Vote

7. Only drawbacks were the noise from the streets - bars/restaurants & cars since our room faced the main street, and lack of amenities (pool).

"Great deal on Priceline " Read full review on TripAdvisor 8/2/2010 Vote

8. The baths are good size but lack sufficient counter space.

"Great hotel " Read full review on Expedia 7/9/2010 Vote

9. When you have to call for kleenex and toilet tissue the service is somewhat lacking.

"Not at all impressed " Read full review on Expedia 7/29/2009 Vote

10. However, for such a highly touted hotel, it was sorely lacking in several areas.

"Needs an overhaul " Read full review on TripAdvisor 7/16/2008 Vote