Benson Hotel, Portland, Complain

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Rank

17th

Out of 287

Benson Hotel	Average Price: $176 Check Rates

Hotel Class:

309 Southwest Broadway

Portland, 97205 View map

4-Star Hotel Rank: 7 of 16
Average review rating: 3.76

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (72) , MyTravelGuide (1390) , Travelocity (8) , TripAdvisor (389) , YahooTravel (34)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (3) annoy (5) avoid (5) bad (27) broken (4) complain (10) complaint (5) dated (18) dingy (10) dirty (24) disappoint (29) disturbing (5) expensive (23) filthy (4) gross (4) hard (15) hate (4) horrible (5) ignored (4) issue (15) lack (4) loud (19) mildew (3) mistake (3) mold (6) nasty (5) negative (14) noise (69) noisy (17) outdated (12) overpriced (7) peeling (3) poor (7) poorly (3) pricey (4) problem (28) ridiculous (3) rude (5) sad (4) slow (5) smell (21) tear (5) terrible (7) tiny (8) uncomfortable (10) unfortunate (12) weird (3) worn (9) worst (8) wrong (12)

Complain

Appears in 20 comments.

The following words were used in comments with Complain:
appearance (2) better (2) clean (5) desk (6) floor (2) hotel (2) large (2) night (2) noise (3) not (6) price (5) room (8) small (2) wall (2) water (2) well (2)

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1. While in the lobby the next morning, however, I did hear a woman checking out complain (politely) about tepid water in the shower and noise.

"Enjoyable stay in downtown Portland " Read full review on TripAdvisor 12/16/2011 Vote

2. and I'm not one to complain about price for a great meal.

"pleasantly surprised " Read full review on TripAdvisor 6/15/2011 Vote

3. The staff was friendly enough but only did the bare minimum to clean the room after we complained.

"Dirty, Dirty, Dirty " Read full review on TripAdvisor 9/21/2010 Vote

4. After my husband complained they cleaned the tub and it was clean.

"Dirty, Dirty, Dirty " Read full review on TripAdvisor 9/21/2010 Vote

5. I complained to the front desk right away and they moved us up to the 8th floor, same side with a building view, but better than the horrid one on the 3rd floor.

"Great Hotel! " Read full review on TripAdvisor 10/26/2009 Vote

6. The bed, linens, pillows, window, curtains, tv and whatever else people are complaining about were fine.

"I would stay there again. " Read full review on TripAdvisor 10/10/2009 Vote

7. Also, when I complained, which is not my nature, the front desk was not at all surprised, and actually seemed expectant of it.

"The Benson is a Dump " Read full review on TripAdvisor 7/14/2009 Vote

8. In such a large hotel, there was only that choice? I complained that night, but no one would budge.

Read full review on MyTravelGuide 3/24/2008 Vote

9. I complained again in the morning, early enough to where they wouldn't have had time to clean a room and, miraculously, a room appeared.

Read full review on MyTravelGuide 3/24/2008 Vote

10. In such a large hotel, there was only that choice? I complained that night, but no one would budge.

Read full review on MyTravelGuide 3/24/2008 Vote