Holiday Inn Philadelphia, Philadelphia, Complain

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Rank

30th

Out of 177

Holiday Inn Philadelphia	Average Price: $168 Check Rates

Hotel Class:

900 Packer Avenue

Philadelphia, 19148 View map

3-Star Hotel Rank: 16 of 57
Average review rating: 2.62

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (7) , Expedia (21) , MyTravelGuide (364) , TripAdvisor (270) , YahooTravel (29)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 10 comments.

The following words were used in comments with Complain:
management (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Once I complained to management they did take it down right away but this was after it had been up for many weeks.

"Part Good, Part Bad, Part Ugly " Read full review on TripAdvisor 3/28/2012 Vote

2. I complained to the management that I was getting bit by bed bugs and brought them 'evidence' (feces, casings etc)I told them that I had several bites on my shoulders and back.

Read full review 7/15/2011 Vote

3. Place seemed a bit 'rowdy', but I didn't hear any noise in my room like others have complained.

"Skeptical at first, but a pretty good place. " Read full review on TripAdvisor 6/25/2011 Vote

4. I contacted the corporate office to complain.

"Do not stay here " Read full review on TripAdvisor 4/22/2011 Vote

5. I don't know what some of the other complaining guests are talking about.

"Comfortable and Clean - good value for the money " Read full review on TripAdvisor 5/31/2010 Vote

6. When I complained about stay, they said they'd put a note in the file.

"Terrible service; terrible stay. " Read full review on TripAdvisor 1/29/2010 Vote

7. Only thing I could complain about was the bathtub being a bit worn.

"Great for an overnight Phillies experience " Read full review on TripAdvisor 7/8/2009 Vote

8. The General Manager would cut us off when we complained to him.

"Perfect example of BAD customer service! " Read full review on YahooTravel 6/25/2009 Vote

9. There were a lot of people complaining about the condition of the property.

"Don't Say You Were Not Warned! " Read full review on TripAdvisor 4/9/2009 Vote

10. and when I complained I did not receive any help.

"Never more disappointed " Read full review on TripAdvisor 9/9/2008 Vote