The Rittenhouse, Philadelphia, Complaint

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Rank

5th

Out of 177

The Rittenhouse	Average Price: $307 Check Rates

Hotel Class:

210 West Rittenhouse Square

Philadelphia, 19103 View map

5-Star Hotel Rank: 1 of 11
Average review rating: 4.25

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (1) , MyTravelGuide (12) , TripAdvisor (245) , YahooTravel (25)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 11 comments.

The following words were used in comments with Complaint:
$ (2) bed (2) bedroom (2) complaints (11) cost (2) hard (2) hotel (2) management (2) room (2) useful (2) warm (2)

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1. My only complaint is the cost of parking at these posh hotels.

"Great location with expensive parking " Read full review on TripAdvisor 2/26/2012 Vote

2. No complaints.

"Huge room, great service, great location " Read full review on TripAdvisor 1/19/2012 Vote

3. there was no follow up from management even though I was told my complaint would be forwarded.

"Sleep more important than fancy amenities " Read full review on TripAdvisor 3/27/2011 Vote

4. The only complaint is that the air conditioning unit in the room is quite loud and took some getting used to (had to use my earplugs to prevent it from waking me up when it kicked on).

"Excellent Return on Investment! " Read full review on TripAdvisor 8/3/2010 Vote

5. )) meal credit made it a steal>service tatrted with an e mail from the concierge> he was helpful in arranging transportation and dineing reservations prior to check in> on theck in the door man was pleasnt warm and chrming> the front desk knew my name and wished us a happy anneversery> we got a room upgrade< and chocloates delivered to our suit>the suit was large swank in a warm earth tone way> i wqant the bed>lacroix the restruant was delicious< with top notch service> my only complaint was that their is too much nice shopping in the neighborhood>.

"Classy and charming " Read full review on TripAdvisor 6/14/2010 Vote

6. I had a few complaints--an impossible to understand $100 free coupon which cost $50 and the usual champagne and chocolate covered strawberry welcome when you really just want a quick efficient check in--but oversll we were more than satisfied with our stay.

"Tries a bit too hard but a fine place to stay " Read full review on TripAdvisor 4/5/2010 Vote

7. Lucia - manager on duty is inflexible as to upgrading me to accommodate my complaint but did offer to take an additional 350.

"As a world traveller I will skip this hotel next time " Read full review on TripAdvisor 7/5/2008 Vote

8. My only mini-complaint, that the way the bedroom tv was set up made it hard to see from the bed.

"All I Hoped For " Read full review on TripAdvisor 5/27/2008 Vote

9. My only mini-complaint, that the way the bedroom tv was set up made it hard to see from the bed.

"All I Hoped For " Read full review on TripAdvisor 5/27/2008 Vote

10. All in all, it was a pleasant couple days, no complaints, and would definitely return.

"Perfect City Hotel " Read full review on TripAdvisor 3/7/2006 Vote