Ritz Philadelphia, Philadelphia, Rude

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OpinionWell
Rank

18th

Out of 177

Ritz Philadelphia	Average Price: $422 Check Rates

Hotel Class:

10 Avenue of the Arts

Philadelphia, 19107 View map

5-Star Hotel Rank: 3 of 11
Average review rating: 3.77

OpinionWell Value Index: 2

Traveler reviews analyzed: Travelocity (3) , TripAdvisor (290) , YahooTravel (20)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (3) annoy (6) awful (4) awkward (3) bad (11) big deal (3) big problem (2) complain (9) complaint (11) dated (6) difficult (4) disappoint (25) downside (4) dusty (2) expensive (13) hard (12) hate (4) hectic (3) horrible (5) inconvenient (5) issue (14) loud (11) lousy (2) mold (3) negative (12) noise (31) noisy (9) non-functional (2) outdated (2) overpriced (2) poor (12) pretty small (2) pricey (6) problem (22) ridiculous (6) rock (2) rude (9) sad (2) shock (3) slow (9) smell (9) sophisticated (2) stain (2) stale (3) terrible (7) tiny (3) unfortunate (7) worn (7) worst (6) wrong (6)

Rude	Appears in 10 comments.

The following words were used in comments with Rude:
management (2) not (3) staff (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff was friendly, courteous and helpful with the exception of the doormen, they were rude and inattentive.

"Great location, small rooms. " Read full review on TripAdvisor 4/10/2012 Vote

2. Not the case with this property; the front desk staff were rude and unfriendly, requiring me at one point to request a manager (who, I will add, was very professional and polite).

"Disappointing Hotel Accommodations & Staff " Read full review on TripAdvisor 10/11/2011 Vote

3. the staff is rude and inexperienced, which is putting it nicely and could not even suggest a single restaurant to get a bite to eat.

"Horrible property with the most unprofessional staff " Read full review on TripAdvisor 10/4/2011 Vote

4. Door staff rude and generally unhelpful.

"Very Average Experience " Read full review on TripAdvisor 9/12/2011 Vote

5. rude hotel operator.

"Is this REALLY a Ritz-Carlton " Read full review on TripAdvisor 3/21/2011 Vote

6. Not rude just bothered.

"Dirty room and poor service " Read full review on TripAdvisor 5/17/2010 Vote

7. The housekeeping laundry staff was rude and was more concerned about going home at 5pm than making sure we had our clothing pressed.

"Ritz Carlton Philladelphia Club Level didn't do it for me! " Read full review on TripAdvisor 3/15/2010 Vote

8. The club level was small and the staff rude.

"Awful Management " Read full review on TripAdvisor 10/4/2007 Vote

9. I found the staff rude and pretentious especially the management.

"Awful Management " Read full review on TripAdvisor 10/4/2007 Vote

10. It varies from over-the-top efficency to utter complacency and rudeness.

"Just okay " Read full review on TripAdvisor 3/21/2005 Vote