Ritz Philadelphia, Philadelphia, Complaint

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Rank

18th

Out of 177

Ritz Philadelphia	Average Price: $422 Check Rates

Hotel Class:

10 Avenue of the Arts

Philadelphia, 19107 View map

5-Star Hotel Rank: 3 of 11
Average review rating: 3.77

OpinionWell Value Index: 2

Traveler reviews analyzed: Travelocity (3) , TripAdvisor (290) , YahooTravel (20)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Complaint

Appears in 21 comments.

The following words were used in comments with Complaint:
$ (2) bed (2) complaints (21) food (2) good (2) great (3) hotel (6) not (4) room (5) service (3) valet (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We slept well and had no complaints.

"Great Location and Service " Read full review on TripAdvisor 3/27/2012 Vote

2. We had no complaints and felt on top of the world in the evenings.

"Great mix of 2 worlds " Read full review on TripAdvisor 2/12/2012 Vote

3. The only complaint I had is that there wasn't an exhaust fan in the bathroom.

"Beautiful property, wonderful people " Read full review on TripAdvisor 2/11/2012 Vote

4. One complaint - We left behind a personal thing - my favorite based ball hat, insides the closet and send email to ask for it but never got it back.

"Central location with great access to the city " Read full review on TripAdvisor 1/6/2012 Vote

5. My only complaint was noise.

"Solid hotel in good location " Read full review on TripAdvisor 6/13/2011 Vote

6. The only complaint was the amenities in room were a little weak.

"One of our best trips ever " Read full review on TripAdvisor 8/18/2010 Vote

7. After strong complaint (and threatening to leave the hotel) we were finally shown to a nicer room.

"Watch out for "Bait and Switch" room advertisement " Read full review on TripAdvisor 8/16/2010 Vote

8. I wrote a complaint to the Hotel In Phiadelphia, and also to the general Ritz Corporate but have not heard anything to date.

"Rude and Horrible Service " Read full review on TripAdvisor 3/26/2010 Vote

9. My one complaint is that this is supposed to be a 'great' hotel - and yet little things kept it from reaching the top.

"Good, but not great " Read full review on TripAdvisor 12/1/2009 Vote

10. The only complaint I had was that we got a room with two double beds (rather than queens) and they weren't very comfortable.

"Nicest People " Read full review on TripAdvisor 7/28/2009 Vote