Ritz Philadelphia, Philadelphia, Complain

OpinionWell's Blog

Home » United States » Pennsylvania » Philadelphia Destinations » Philadelphia Hotels » Ritz Philadelphia

OpinionWell
Rank

18th

Out of 177

Ritz Philadelphia	Average Price: $422 Check Rates

Hotel Class:

10 Avenue of the Arts

Philadelphia, 19107 View map

5-Star Hotel Rank: 3 of 11
Average review rating: 3.77

OpinionWell Value Index: 2

Traveler reviews analyzed: Travelocity (3) , TripAdvisor (290) , YahooTravel (20)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

a bit small (3) annoy (6) awful (4) awkward (3) bad (11) big deal (3) big problem (2) complain (9) complaint (11) dated (6) difficult (4) disappoint (25) downside (4) dusty (2) expensive (13) hard (12) hate (4) hectic (3) horrible (5) inconvenient (5) issue (14) loud (11) lousy (2) mold (3) negative (12) noise (31) noisy (9) non-functional (2) outdated (2) overpriced (2) poor (12) pretty small (2) pricey (6) problem (22) ridiculous (6) rock (2) rude (9) sad (2) shock (3) slow (9) smell (9) sophisticated (2) stain (2) stale (3) terrible (7) tiny (3) unfortunate (7) worn (7) worst (6) wrong (6)

Complain

Appears in 13 comments.

The following words were used in comments with Complain:
management (2) not (2) room (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. This was initially refused, and it was only after I complained about the unfairness of my room not being ready until 5 that late checkout was begrudgingly granted.

"Beautiful, but a bit short of RC standards " Read full review on TripAdvisor 4/18/2012 Vote

2. But the only reason he did this was because I have the willingness to confront and complain, which is very stressful for me.

"Still Ticked Off " Read full review on TripAdvisor 8/14/2011 Vote

3. Others have posted similar experiences, in which they had to complain after the initial room assignment.

"Still Ticked Off " Read full review on TripAdvisor 8/14/2011 Vote

4. This was so infuriating, I went downstairs to complain, which is not how I wanted to spend my birthday.

"Still Ticked Off " Read full review on TripAdvisor 8/14/2011 Vote

5. When I complained about it, they replaced it with exactly the same terrible mattress.

"If they cannot offer a descent mattress they should not be in the hotel business! " Read full review on TripAdvisor 1/12/2010 Vote

6. Some of these reviews have complained about the size of the rooms, but for our purposes, it was quite comfortable.

"Good, but not great " Read full review on TripAdvisor 12/1/2009 Vote

7. We went to the room and it was so small that I called to complain and we were given a larger room beside the elevator core.

"Bad impression, haughty, uninformed or absent staff. Will not return. " Read full review on TripAdvisor 3/4/2009 Vote

8. Can`t complain.

"Enjoyed the stay very much " Read full review on TripAdvisor 3/16/2008 Vote

9. Besides, we had been upgraded for free, so I wasn`t about to complain.

"Great hotel, mediocre dinner " Read full review on TripAdvisor 2/7/2008 Vote

10. The spa is overlooking the street and the police sirens manage to drown out the whale music, and when I eventually found a manager to complain to, he offered to do something with our bill - only to find when we returned home that we were actually overcharged.

"Despairingly awful... " Read full review on TripAdvisor 6/19/2006 Vote