Residence Inn Philadelphia, Philadelphia, Complain

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OpinionWell
Rank

33rd

Out of 177

Residence Inn Philadelphia	Average Price: $250 Check Rates

Hotel Class:

One East Penn Square

Philadelphia, 19107 View map

3-Star Hotel Rank: 18 of 57
Average review rating: 4.03

OpinionWell Value Index: 4

Traveler reviews analyzed: MyTravelGuide (52) , Travelocity (10) , TripAdvisor (196) , YahooTravel (4)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 10 comments.

The following words were used in comments with Complain:
desk (3) elevator (3) free (2) hard (2) room (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. This one didn't flush right the entire time we were there even though we complained and they supposedly fixed it.

"Shabby-not so great. " Read full review on TripAdvisor 4/2/2012 Vote

2. If I have to complain about one thing, it would be about the room card/key that doesn't always work in the elevators.

"Always a pleasant stay! " Read full review on TripAdvisor 5/23/2011 Vote

3. Some of my colleagues in other rooms complained that they couldn't sleep.

"Comfortable and Good Location: noisy AC was the only complaint " Read full review on TripAdvisor 6/22/2010 Vote

4. I heard others on other floors complaining about this as well.

"Would not stay again " Read full review on TripAdvisor 4/14/2010 Vote

5. During checkout I complained again at the front desk about the problems we had.

"Army-Navy Weekend Stay - Marred by accessibility issues " Read full review on TripAdvisor 12/16/2009 Vote

6. I complained about the shower at the front desk and we were offered a 2-bedroom suite for the remainder of the stay.

"Army-Navy Weekend Stay - Marred by accessibility issues " Read full review on TripAdvisor 12/16/2009 Vote

7. Someone complained about the elevators and internet service.

"Nice stay, great location " Read full review on TripAdvisor 7/8/2009 Vote

8. There is usually a drink requirement but we had a coke and they did not seem to complain.

"Great Hotel For Families " Read full review on TripAdvisor 9/10/2008 Vote

9. Only minor negatives - the breakfast was somewhat crowded and chaotic (but it was free and tasty so hard to complain) and the pool is tiny.

"Great Place for a Philadelphia Weekend " Read full review on TripAdvisor 7/28/2007 Vote

10. I am writing this after almost a month stay and still find only good thing to say the beds are soooooo comfortable, the social hour mon tue wed is free so hard to complain they serve light fare on thurs desserts,magnetic cards for elevator and room can sometime loose the ability to function so I`ve made a few trips to the front desk ofcourse I am a longer stay than average I highly recommend.

"our home for a few months " Read full review on TripAdvisor 12/5/2006 Vote