The Independent, Philadelphia, Shame

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Rank

11th

Out of 177

The Independent	Average Price: $202 Check Rates

Hotel Class:

1234 Locust Street

Philadelphia, 19103 View map

3-Star Hotel Rank: 3 of 57
Average review rating: 4.38

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (17) , Travelocity (3) , TripAdvisor (244)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

a bit small (2) annoy (6) annoyance (2) avoid (2) awful (4) awkward (2) bad (19) big deal (2) broke (2) broken (13) complain (9) complaint (12) damage (2) difficult (2) dirt (2) disappoint (17) disturbing (4) downside (5) expensive (6) hard (16) hardly (2) hate (2) horrible (3) inconvenient (5) issue (31) lack (4) loud (24) lousy (2) mildew (2) mold (3) negative (10) noise (46) noisy (27) poor (3) poorly (3) problem (30) rude (3) shame (2) shock (2) slow (4) smell (5) sophisticated (3) terrible (4) tiny (3) uncomfortable (3) unfortunate (5) unfriendly (3) unhelpful (2) unsafe (5) wrong (3)

Shame

Appears in 2 comments.

The following words were used in comments with Shame:
customer (2) hotel (2) service (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The poor customer service is a shame, because this hotel has the potential to be a nice, affordable getaway in Philly.

"Decent hotel, poor customer service " Read full review on TripAdvisor 1/10/2009 Vote

2. It was a shame that the staff was so quick to dismiss our complaints - a little more customer service would have gone a long way since, as previous reviewers mentioned - this hotel did have a lot of potential.

"Very disappointed " Read full review on TripAdvisor 10/14/2008 Vote