The Independent, Philadelphia, Complaint

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Rank

11th

Out of 177

The Independent	Average Price: $202 Check Rates

Hotel Class:

1234 Locust Street

Philadelphia, 19103 View map

3-Star Hotel Rank: 3 of 57
Average review rating: 4.38

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (17) , Travelocity (3) , TripAdvisor (244)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (2) annoy (6) annoyance (2) avoid (2) awful (4) awkward (2) bad (19) big deal (2) broke (2) broken (13) complain (9) complaint (12) damage (2) difficult (2) dirt (2) disappoint (17) disturbing (4) downside (5) expensive (6) hard (16) hardly (2) hate (2) horrible (3) inconvenient (5) issue (31) lack (4) loud (24) lousy (2) mildew (2) mold (3) negative (10) noise (46) noisy (27) poor (3) poorly (3) problem (30) rude (3) shame (2) shock (2) slow (4) smell (5) sophisticated (3) terrible (4) tiny (3) uncomfortable (3) unfortunate (5) unfriendly (3) unhelpful (2) unsafe (5) wrong (3)

Complaint

Appears in 16 comments.

The following words were used in comments with Complaint:
bed (2) complaints (16) dark (3) hotel (3) lighting (3) night (3) noise (2) not (3) reviews (3) room (7)

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1. The only complaint I have is there was only one nightstand with one lamp near the bed so only one of us could read in bed.

"A Gem " Read full review on TripAdvisor 4/13/2012 Vote

2. My only complaint about the rooms is that the lighting in some seems to be a bit flaky, with switches not working properly and lights going on/off when they're not supposed to.

"Perfect for weekend stays in Philadelphia " Read full review on TripAdvisor 4/4/2012 Vote

3. I have a some complaints, though.

"Delightfully Unexpected " Read full review on TripAdvisor 1/24/2012 Vote

4. We stayed there with our toddler and had no complaints.

"Perfect! " Read full review on TripAdvisor 8/9/2011 Vote

5. the only complaint is that if you are staying on the 2nd floor you get a lot of noise at night almost until midnight.

"VERY NICE - but downstairs could get loud at night " Read full review on TripAdvisor 4/8/2010 Vote

6. I have only one complaint about this hotel.

"A unique and charming hotel " Read full review on Expedia 9/8/2009 Vote

7. Our one complaint is that, although the lamps were very stylish, we found the room a little dark.

"Very nice hotel in a great location " Read full review on TripAdvisor 9/3/2009 Vote

8. Finally, the room was very poorly lit which was actually a complaint noted by another traveler review.

"I have no idea how this property got to be rated #1 " Read full review on TripAdvisor 7/11/2009 Vote

9. The only complaint we have is one I've read in other reviews-- the rooms were somewhat dark and the controls for the lights were so trendy that they were hard to figure out.

"Wonderful Hotel! " Read full review on TripAdvisor 6/18/2009 Vote

10. My main complaint is that the rooms were EXTERMELY dark.

"First time Tripadvisor has done me wrong! " Read full review on TripAdvisor 3/24/2009 Vote