The Independent, Philadelphia, Complain

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Rank

11th

Out of 177

The Independent	Average Price: $202 Check Rates

Hotel Class:

1234 Locust Street

Philadelphia, 19103 View map

3-Star Hotel Rank: 3 of 57
Average review rating: 4.38

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (17) , Travelocity (3) , TripAdvisor (244)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 9 comments.

The following words were used in comments with Complain:
bed (2) breakfast (2) club (2) desk (2) dog (2) floor (4) noise (4) quiet (2) reviews (2) room (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Our room 305 was very quiet, even when others in our group complained of the street noise.

"A pleasant stay " Read full review on TripAdvisor 11/16/2011 Vote

2. Some old reviews complained about noise from a club downstairs, but a new resaurant is under construction on the ground floor, so the club seems to be gone.

"The great reviews are deserved " Read full review on TripAdvisor 9/17/2011 Vote

3. I heard guests on the lower floors complain of noise from the restaurant next door on the weekends, but our room on the 3rd floor was quiet.

"wonderful find " Read full review on TripAdvisor 5/16/2011 Vote

4. The room was very clean and the bed was huge for just one person, but I wasn't complaining.

"Nice Hotel Not for Cookie Cutters " Read full review on TripAdvisor 3/6/2011 Vote

5. I was a bit nervous when our room was on the second floor as I had read the reviews on here complaining about the noise.

"Very nice hotel in a great location " Read full review on TripAdvisor 9/3/2009 Vote

6. I complained to the front desk.

"Let's Not Get Carried Away, Folks " Read full review on TripAdvisor 7/13/2009 Vote

7. Their one saving grace is they did allow us to bring our dog when our dog sitter bailed on us at the last minute, and (I guess that is two saving graces) when we complained about our room they moved us to another - although very dark, and poorly lit, it was well appointed.

"the negative reviews were right on " Read full review on TripAdvisor 7/8/2009 Vote

8. I complained to two different front desk people on two different days.

"Decent hotel, poor customer service " Read full review on TripAdvisor 1/10/2009 Vote

9. When we questioned the breakfast - he said it was not a bed and breakfast - but then why did we find it on that website? After our extensive complaining - the hotel gave us a 20% discount on our room which was appreciated.

"Very disappointed " Read full review on TripAdvisor 10/14/2008 Vote