10. negatives: Our room was in an unacceptable state of repair and cleanliness:Mold around the windows, windows obviously had not been cleaned in some timeThick layers of dust on top of tall furnituresI pulled the bed out and there was a thick mixture of hairbands, plasters, hair, dust Plug socket was half hanging of the wall In the bathroom mold around the bath, dirty shower curtainNo internet access in the rooms, Staff were not willing to contact our Virgin holidays rep.