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Rank
22nd
Out of 468

Embassy Suites Miami

Average Price: $132  
 
Hotel Class:
3974 NorthWest South River Drive
Miami, 33142 View map  
3-Star Hotel Rank: 8 of 122
Average review rating: 3.68
OpinionWell Value Index: 7
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (88) , MyTravelGuide (257) , Travelocity (18) , TripAdvisor (393) , YahooTravel (19)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 10 comments. 
The following words were used in comments with Rude:
$ (2)   basic (2)   cares (3)   desk (2)   informative (2)   not (3)   reservation (2)   service (3)   staff (2)   suite (3)    
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1. the free airport shuttle service arrived quickly with a very nice driver despite some rude behavior from a few of the other riders.
"Excellent hotel and service " Read full review on TripAdvisor   2/19/2012 Vote      
2. Poor service, extremely rude front desk, all seeming to care nothing about their guests (which kind of defeats the purpose of paying $15 for parking and mid $200s a night).
"Will never stay at this hotel again! " Read full review on TripAdvisor   1/26/2011 Vote      
3. We stayed at this Embassy Suites and experienced probably the most disorganized and rude staff in the hotel industry.
"Worst managed hotel I've ever experienced " Read full review on TripAdvisor   1/17/2010 Vote      
4. rude staff.
Read full review on MyTravelGuide   3/6/2008 Vote      
5. (Not at all rude as in the other reviews) The breakfast was wonderful but should stay open until at least 10:00.
"Pleasantly Surprised!!! " Read full review on TripAdvisor   12/1/2007 Vote      
6. and the same rude guy said that there was nothing that he could do that we had to wait until next day 7am we were sweaty and tired and he totally didnt care, thenwe found our bags went to our new room wich the door to the balcony did not lock either.
"worst experience ever in a Embassy suites " Read full review on TripAdvisor   5/26/2007 Vote      
7. call front desk, he was so rude.
"worst experience ever in a Embassy suites " Read full review on TripAdvisor   5/26/2007 Vote      
8. was basically rude, said 'take it up with Expedia' (even though they have a contractual relationship and Embassy Suites was, i was later informed, obligated to comply with the reservation).
"Incredibly Rude Horrible Treatment- AVOID! " Read full review on TripAdvisor   3/28/2007 Vote      
9. was basically rude, said 'take it up with Expedia' (even though they have a contractual relationship and Embassy Suites was, i was later informed, obligated to comply with the reservation).
"Incredibly Rude Horrible Treatment- AVOID! " Read full review on TripAdvisor   3/28/2007 Vote      
10. The on duty manager was rude and did not seem to care even though they have posted signed everywhere about there "10" service.
Read full review on MyTravelGuide   12/4/2004 Vote      
   
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