Embassy Suites Miami, Miami, Apologetic

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Rank

22nd

Out of 468

Embassy Suites Miami	Average Price: $132 Check Rates

Hotel Class:

3974 NorthWest South River Drive

Miami, 33142 View map

3-Star Hotel Rank: 8 of 122
Average review rating: 3.68

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (88) , MyTravelGuide (257) , Travelocity (18) , TripAdvisor (393) , YahooTravel (19)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Apologetic

Appears in 5 comments.

The following words were used in comments with Apologetic:
nice (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I phoned down to reception and they were very apologetic and someone was knocking on our door within 15 minutes to do a thorough cleaning of the washroom.

"Disappointed " Read full review on TripAdvisor 3/21/2012 Vote

2. The breakfast greeter was wonderful - very nice Polish lady who made sure everyone was being accomodated and was very apologetic for any delays getting through the omelet making line.

"Nice place, good rate for 6 people, and great breakfast! " Read full review on TripAdvisor 9/11/2011 Vote

3. I will submit that the staff was accommodating and apologetic with my obvious (yet polite) dissatisfaction.

"Far below par of typical Embassy Suites.... " Read full review on TripAdvisor 4/26/2010 Vote

4. On the plus side, the staff was very nice, very apologetic but this did not make up for the horrendous experience in the least.

"Waterlogged rooms, beds unmade, but we were the lucky ones " Read full review on TripAdvisor 3/27/2010 Vote

5. When we got there the girl at the front desk was very apologetic and offered us help with our bags.

"Terribly Awful Service!!! " Read full review on Expedia 7/15/2009 Vote