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Rank
22nd
Out of 468

Embassy Suites Miami

Average Price: $132  
 
Hotel Class:
3974 NorthWest South River Drive
Miami, 33142 View map  
3-Star Hotel Rank: 8 of 122
Average review rating: 3.68
OpinionWell Value Index: 7
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (88) , MyTravelGuide (257) , Travelocity (18) , TripAdvisor (393) , YahooTravel (19)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 30 comments. 
The following words were used in comments with Complain:
airport (2)   breakfast (3)   chef (2)   cost (2)   desk (3)   drink (3)   free (6)   management (8)   night (3)   not (4)   offers (3)   room (9)   service (3)   shuttle (2)   smell (2)   staff (3)   useful (2)   waitress (2)   water (3)   well (3)    
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1. When you complain about the noise, they will tell you it is an airport property.
"Would not stay here again " Read full review on TripAdvisor   1/8/2012 Vote      
2. The manager's reception in the afternoon was pretty lame (popcorn and massively watered-down drinks), but it's free, so who can really complain?Great (free) breakfast buffet is included with the room, as well.
"Great Value for the Price in a Generally-Expensive Destination Town " Read full review on TripAdvisor   11/15/2011 Vote      
3. At checkout, we did complain about the room.
"Ask for a heated room. I won't stay again " Read full review on TripAdvisor   9/7/2011 Vote      
4. However, they complained about that and tried to only do two rooms, we waited 50 minutes, between 1:00am and 2:00am for a shuttle that is suppose to run every thirty minutes, and spent another $106 on breakfast.
"Very Poor Customer Service " Read full review on TripAdvisor   8/15/2011 Vote      
5. Also, I actually found the front desk staff all to be quite nice (others on here complained) and they really helped out this late-arriving weary traveler.
"Eh... nothing special, but certainly not terrible " Read full review on TripAdvisor   2/1/2011 Vote      
6. Called Hilton to complain.
"Gives other Embassy Suites a bad name. " Read full review on TripAdvisor   1/21/2011 Vote      
7. Obviously I'm not going to complain about the location considering it's the Embassy Suites Miami INTERNATIONAL AIRPORT.
"Okay for what it is. " Read full review on TripAdvisor   12/30/2010 Vote      
8. Meanwhile another 'guest' complained he'd tried to get service for an hour and was about to miss his flight.
"Slow service, tired facility, staff who couldn't care less " Read full review on TripAdvisor   8/24/2010 Vote      
9. huge, spacious rooms, complimentary breakfast and a manager's reception with free drinks (albeit watered down drinks, but they're FREE so I won't complain).
"Good value, bad location " Read full review on TripAdvisor   5/14/2010 Vote      
10. But we dared not complain since it was the middle of ge night and we knew we had no other options.
"Waterlogged rooms, beds unmade, but we were the lucky ones " Read full review on TripAdvisor   3/27/2010 Vote      
   
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