Doubletree Memphis, Memphis, Complaint

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Rank

14th

Out of 238

Doubletree Memphis	Average Price: $180 Check Rates

Hotel Class:

185 Union Avenue

Memphis, 38103 View map

3-Star Hotel Rank: 7 of 44
Average review rating: 3.25

OpinionWell Value Index: 3

Traveler reviews analyzed: YahooTravel (16) , Expedia (57) , MyTravelGuide (89) , TripAdvisor (248) , Travelocity (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (3) avoid (4) bad (29) barely (3) big deal (3) broke (4) broken (12) complain (10) complaint (10) dated (5) difficult (5) dirt (6) dirty (30) disappoint (10) disgust (7) dusty (3) expensive (9) filthy (10) hard (7) horrible (4) issue (17) lack (3) loud (18) mess (5) mistake (4) mold (16) nasty (5) negative (4) noise (30) noisy (16) outdated (3) overpriced (4) poor (8) pricey (4) problem (26) rock (6) rude (16) shame (3) sick (4) slow (5) smell (23) terrible (8) tiny (4) unacceptable (3) unbearable (3) unfortunate (3) urine (4) worn (14) worst (10) wrong (6)

Complaint

Appears in 27 comments.

The following words were used in comments with Complaint:
complaints (27) expense (2) hotel (9) management (2) never (2) noise (2) not (6) park (3) room (6) staff (3) warm (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I did have two complaints (which I did not raise to management).

"Excellent service, but hotel needs a refresh " Read full review on TripAdvisor 5/1/2012 Vote

2. I have no complaints as everyone within the travelling party only had warm reviews for the staff, who were helpful, courteous & exhibited warm Southern charm.

"Loove the cookie " Read full review on TripAdvisor 4/16/2012 Vote

3. My only complaint was was the parking was quit expensive ($21) per day unless you happened to be visitng after 6 pm on the weekend, then the parking was free.

"Great Value for your money " Read full review on TripAdvisor 4/9/2012 Vote

4. I have NO COMPLAINTS about this hotel.

"Pleaseant surprise " Read full review on TripAdvisor 2/12/2012 Vote

5. It's very dusty and loud (as construction is), but the real complaint is about the alarms that went off in the middle of the day.

"Overcharged me " Read full review on TripAdvisor 12/12/2011 Vote

6. Overall enjoyable stay and no real complaints.

"Close to Beale street " Read full review on TripAdvisor 10/25/2011 Vote

7. The only complaints would be the cost of parking (but I imagine the other hotels in downtown charge the same) and some noise on the street outside.

"Such a friendly and helpful staff! " Read full review on TripAdvisor 10/19/2011 Vote

8. I plan to file a formal complaint with Hilton and I hope that seeing these pictures will deter ANYONE from ever staying in this hotel.

"MOLD EVERYWHERE! Do not stay in this dirty hotel!! " Read full review on TripAdvisor 9/22/2011 Vote

9. I filed a complaint with Priceline and hope they stop using this nasty hotel.

"MOLD EVERYWHERE! Do not stay in this dirty hotel!! " Read full review on TripAdvisor 9/22/2011 Vote

10. The computers in the business centre were not working when we were there and the only complaints we had were the vending machines did not work and the lighting in the room was poor.

"September 7-13, 2011 " Read full review on TripAdvisor 9/21/2011 Vote