SpringHill Suites Memphis Downtown, Memphis, Rude

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Rank

10th

Out of 238

SpringHill Suites Memphis Downtown	Average Price: $169 Check Rates

Hotel Class:

21 North Main Street

Memphis, 38103 View map

3-Star Hotel Rank: 5 of 44
Average review rating: 3.95

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (58) , MyTravelGuide (60) , Travelocity (6) , TripAdvisor (186) , YahooTravel (18)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (6) apologetic (2) awful (2) bad (20) barely (3) big deal (2) broken (9) complain (8) complaint (7) cram (2) cramped (6) difficult (7) dirty (18) disappoint (8) disgust (2) disturbing (3) downside (6) expensive (6) filthy (3) hard (19) horrible (5) inconvenient (3) issue (14) lack (7) loud (10) mediocre (2) mold (5) negative (11) nightmare (3) noise (21) noisy (11) outdated (2) poor (5) poorly (2) problem (27) rock (5) rude (11) sad (2) slow (19) terrible (6) tiny (4) uncomfortable (3) unfortunate (3) unhelpful (2) unpleasant (3) was a joke (2) weird (4) worst (4) would have liked (2) wrong (7)

Rude	Appears in 15 comments.

The following words were used in comments with Rude:
busy (2) car (2) desk (6) helpful (2) not (3) park (3) room (3) staff (6) unhelpful (2) valet (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The valet asked us to move the car forward while we were in the middle of unloading it, which I thought was sort of rude, but whatever.

"Not the best managed Springhill I've experienced " Read full review on TripAdvisor 9/2/2011 Vote

2. He was never rude, but offered nothing beyond cursory.

"Just ok" " Read full review on TripAdvisor 8/15/2011 Vote

3. I know some people have complained about the staff being rude however in our experience it was the complete opposite.

"Excellent hotel " Read full review on TripAdvisor 8/3/2011 Vote

4. They sent us next door to the Sleep Inn, but their business center is small and busy, and the front desk personnel were quite rude in letting us use the internet.

"Great location, not much else " Read full review on TripAdvisor 3/29/2010 Vote

5. In fact, the desk must have been having a bad day becuase she was rather rude and NOT helpful at all.

"Wish I’d had more information " Read full review on Expedia 7/21/2009 Vote

6. The valet took over 15 minutes to get our car and was rude.

"Not Happy " Read full review on YahooTravel 6/13/2009 Vote

7. Took a while to check out as we asked to split bill, which elicited complaints and rudeness by desk clerk.

"Great location, clean rooms, terrible service " Read full review on TripAdvisor 4/27/2009 Vote

8. Front desk employees on this shift were rude.

"Dirty Little secret " Read full review on TripAdvisor 10/22/2008 Vote

9. The front desk staff was rude.

Read full review on MyTravelGuide 8/1/2007 Vote

10. The parking situation was a pain and, once again, I tried to address this to the front desk staff that became unbearably rude.

"Service Stinks! " Read full review on YahooTravel 7/1/2007 Vote