SpringHill Suites Memphis Downtown, Memphis, Complaint

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Rank

10th

Out of 238

SpringHill Suites Memphis Downtown	Average Price: $169 Check Rates

Hotel Class:

21 North Main Street

Memphis, 38103 View map

3-Star Hotel Rank: 5 of 44
Average review rating: 3.95

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (58) , MyTravelGuide (60) , Travelocity (6) , TripAdvisor (186) , YahooTravel (18)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 15 comments.

The following words were used in comments with Complaint:
coffee (2) complaints (15) hotel (4) room (6)

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1. one other complaint.

"Great Time - Awesome Staff " Read full review on TripAdvisor 8/17/2011 Vote

2. The only complaint I have is, in our room, there was only one TV and it was at a weird spot and you couldn't really see it well from the bed.

"Great Time - Awesome Staff " Read full review on TripAdvisor 8/17/2011 Vote

3. Only complaint was coffee maker didn't work and no hand towels/wash cloths provided.

"Happy with this hotel choice " Read full review on TripAdvisor 7/9/2011 Vote

4. Other than having to prod the attendant in the breakfast room to make more coffee, we had few complaints.

"Luxury at value prices " Read full review on TripAdvisor 2/4/2010 Vote

5. Called maintenance to fix and he revealed that the a/c was just a patchwork of duct tape fixes from previous complaints.

"Nice Location. Beautiful view. Nasty Hotel. " Read full review on TripAdvisor 12/8/2009 Vote

6. Our only complaint was the valet service offered by the hotel.

"Memphis, TN. Spring Hill Suites, downtown " Read full review on TripAdvisor 9/12/2009 Vote

7. Our only complaint is that we were on the 3rd floor, which is the main walkway over to another building that is part of the hotel, so it was a bit noisy with lots of people passing by our door.

"Great location, easy access to Beale Street " Read full review on TripAdvisor 8/12/2009 Vote

8. Neither of them had any complaints about the hotel.

"Great location and helpful staff " Read full review on TripAdvisor 4/28/2009 Vote

9. Took a while to check out as we asked to split bill, which elicited complaints and rudeness by desk clerk.

"Great location, clean rooms, terrible service " Read full review on TripAdvisor 4/27/2009 Vote

10. One lame complaint about the room - it was a two room suite with only 1 TV in the bedroom, which essentially made the 'front' room useless.

"Good Value and location " Read full review on TripAdvisor 2/11/2009 Vote