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Rank
16th
Out of 700

Sheraton Universal

Average Price: $215  
 
Hotel Class:
333 Universal Hollywood Drive
Los Angeles, 91608 View map  
4-Star Hotel Rank: 9 of 45
Average review rating: 3.1
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (35) , Travelocity (2) , TripAdvisor (444)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Slow
Appears in 26 comments. 
The following words were used in comments with Slow:
arrival (2)   bad (2)   complaints (2)   conference (2)   elevator (13)   few (2)   hotel (9)   internet (2)   pool (3)   problem (2)   room (4)   service (3)   staff (5)   worst (2)    
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1. This hotel has far too few elevators for its size and the few that exist are slow and inefficient.
"Horrible Elevator Experience " Read full review on TripAdvisor   4/10/2012 Vote      
2. The only complaint that we had was that the elevators were very slow.
"Great hotel with a fantastic location " Read full review on TripAdvisor   8/9/2011 Vote      
3. I did have an issue with the valet staff when I arrived, (very slow service) but the front desk staff listened, didn't make excuses and assured me it wouldn't happen again.
"Wonderful rooms, Beautiful lobby, Great location! " Read full review on TripAdvisor   10/12/2010 Vote      
4. In room internet seemed a little slow thoAll in all a good hotel, and one I would return to again.
"It's an Good Hotel " Read full review on TripAdvisor   4/16/2010 Vote      
5. It was relatively slow compared to what I've used at other hotels.
"Not what I expect from a Sheraton " Read full review on TripAdvisor   1/4/2010 Vote      
6. Our room had dirty sheets, a slow flowing tub and ants in the bathroom and the beds.
"Problem after Problem and no help " Read full review on TripAdvisor   10/19/2009 Vote      
7. Only downside to this hotel are the lifts - they can be very slow at peak times.
"Good hotel close to Universal Studios " Read full review on TripAdvisor   8/21/2009 Vote      
8. The club room staff were slow to refill the cereal.
"Good hotel , staff helpful, nice rooms. " Read full review on TripAdvisor   8/16/2009 Vote      
9. Yes, the lifts are very slow and the drinks are pricey (as we seemed to find everywhere in California.
"Comfy, spacious & clean " Read full review on TripAdvisor   7/4/2009 Vote      
10. Elevators are extremely slow, you will grow roots waiting for one to arrive.
"Could the elevators be any slower... " Read full review on TripAdvisor   6/25/2009 Vote      
   
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